布里奇伍德莊園水療酒店(Bridgewood Manor Hotel & Spa)

I had a long day and really needed something to eat. But there was a function and a packed bar. I stood for 10 minutes to get served and then gave up and went out to local shop to get a sandwich which I ate in the room.

Room quite worn out but clean bathroom.

Friendly staff and lovely food

This was a last minute booking and I was pleasantly surprised, I was able to charge my car…, for free, no parking charge either. The receptionist was welcoming and bar staff were friendly. Hotel room was perfect and beds super comfy!

Very hot…….poor ventilation…….furniture very run down.

Staff are always so friendly. Especially the hard working bar staff. It was a busy Saturday night with 3 rooms of music. We were very grateful that our room was a good distance from the action and was fortunate to have a very quiet night. Will request the same room in the future.

We stay here often and it is in a perfect position for us, when visiting family in and around Maidstone. Best of all they are very dog friendly. The property itself is showing its age a bit but not terrible. No AC in rooms, but fans are available from reception.

My first contact with staff was positive. Sadly, my next experience was far from pleasant. I booked a room for my friends under my name. When I brought some laundry up for my friends I was not allowed to take it to them but the staff member I spoke to said she would take it to them. This never happened. When I asked for an explanation I was told to stop being aggressive. Yep you're reading this correctly. Then I was branded a ******. I asked how am I being ******? Never got an answer to that question. A simple, I'm sorry I forgot to take the laundry to them might have been a better approach rather than making excuses.

I thought the staff were very helpful and efficient when checking in.The only thing i could fault was the rooms,they were looking tired and in need of a refurbishment. Other than that, we enjoyed our weekend stay.