First and foremost, Glen should be the ✨ Employee of the Year✨ 🥇 According to him, they are short-staffed, so he's the only one taking and serving the orders (we were in one of the cottages). Although, I did see that there were wait staff in the restaurant, but yes, he was the only one running around to take care of the orders from the cottages. 🥇 Even though his plate was full (figuratively and literally) with all the customers he's handling, he was attentive to our requests and was approachable and patient when we asked him to take our photos several times. He asked if we want him to put the cake we brought to their refrigerator in the meantime, and he gave us extra plastic containers for our take outs - these, among a few other kind gestures, just show how much thought he puts into his work. Clearly, he takes pride in his job. 🥇There was a misunderstanding with the Day Tour fee. We were told on the official FB Messenger that we don't need to pay that if we're to dine in and not use their pools. They also confirmed that we can take photos around and stay for as long as we like since we rented a cottage. But upon occupying the cottage, Glen asked us for the Day Tour Fee, and upon discussion and review of the Messenger conversation, he said it's all good, and we don't need to pay since it was what we're informed with during the booking process. No one admitted to the mistake, but Glen assured us that there's nothing to worry about. The cottages was supposedly for Day Tour guests only. For the price they ask their customers to pay, they should improve on a couple of things: 1. Alignment and coordination of staff - if the staff I was talking to when booking for this occasion was well-informed about the Day Tour fee, then there wouldn't be any misunderstanding, as I can and am willing to pay, if that's something I needed to settle to get in, of course. At least, they took accountability of their mistake (although, no one admitted to the mistake as per Glen). 2. We went to the bar to order iced coffee for the five of us. The male barista was taking and making other orders when we approached him. He then listed our orders and asked us to give the piece of paper to Glen because according to him, all our orders should be through him. However, Glen was no where to be found. We looked around for a bit before we decided to ask the female staff behind the counter. We told that the barista asked us to give our orders to Glen, but we can't find him, so we asked her what should we do next. That's when the barista said that he will give our orders to Glen, and the other staff seconded. However, in the first place, why would you ask a paying customer to go look for the wait staff to order food that you're selling as a business? Why would you ask a customer to take an extra step on purchasing your goods and services? You should make it super easy for your customers to spend money on your business, not the other way around. We were told by the female staff
對於想要捕捉盧克班城市風采的旅客來説,卡薩維拉塞諾爾酒店是一個理想的選擇。旅客們會發現San Luis Obispo de Tolosa Parish Church和Hand of Jesus Shrine距離酒店都不遠。從酒店高層可以很輕鬆的看到Kamay ni Hesus的風光,Taytay Falls也在附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有雨傘、熨衣設備和空調。服務人員會提前為您準備好瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供拖鞋和吹風機的客房浴室是不錯的選擇。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的GRIS Lounge Resto & Cafe(地中海菜)、Kinsekinse和Abcede's Resto不妨可以試試。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
到Ponte alla Carraia僅需步行很短距離。酒店坐落於Cleveland Dam Recreational Park邊,附近還有很多景點包括Pueblo El Salvador Nature’s Park and Picnic Grove和卡文蒂瀑布。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的BLOC Camp Café、Buenapetito Restaurante By Las Caidas Wellness Resort和DA Junction Restaurant不妨可以試試。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。多國語言工作人員的服務,將為您消除在異國的語言障礙。
帕格桑漢位於幾步之遙的地方。酒店鄰近多個熱門旅遊景點,包括Cleveland Dam Recreational Park、Pagsanjan Gorge National Park和Ponte alla Carraia,旅客可以將行程安排的更加緊湊。在餘暇時間,可以選擇去酒店的酒吧喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Pico's、Balai Ilocos Pagsanjan Branch(Balai Ilocos Pagsanjan Branch)(東南亞菜)和Da Port Indie Bar(酒吧/酒館)不妨可以試試。在結束一天的行程後,您可以盡情享受酒店的按摩室、足浴和Spa。酒店會為旅客提供便捷的禮賓服務。
不論是商務還是休閑旅客,Batis Aramin度假村及酒店集團都能讓您的盧克班之行變得更加美好而難忘。遊客如果想去附近的旅遊景點遊玩,San Luis Obispo de Tolosa Parish Church距離酒店大約2km車程。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。在空閑的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。旅客可以去室外泳池揮灑汗水,重煥活力。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
下榻開業於2023-07-31的Diwata 自然度假村,感受聖巴勃羅的獨特魅力。Maroochy River Conservation Park位於幾步之遙的地方。酒店鄰近多個熱門旅遊景點,包括Lakes Pandin、Chapelle de Saint-Cassien des Bois和Lake Muhikap,旅客可以將行程安排的更加緊湊。客房內的所有設施都是經過精心的考慮和安排,空調在滿足您入住需求的同時又能增添家的温馨感。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。
您衹需驅車一會,即可方便的到達許多當地著名的旅遊景點包括Hand of Jesus Shrine和San Luis Obispo de Tolosa Parish Church。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。浴室內提供拖鞋和吹風機,讓您感受到賓至如歸的享受。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的GRIS Lounge Resto & Cafe(地中海菜)、Abcede's Resto和Cafe Florentina不妨可以試試。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。酒店設有會議廳和商務中心,為旅客提供高品質的商務服務。多國語言工作人員的服務,將為您消除在異國的語言障礙。
不論是商務還是休閑旅客,卡薩德爾里奧度假村都能讓您的帕格桑漢之行變得更加美好而難忘。附近很多景點,包括帕格桑漢和Shrine of Our Lady of Guadalupe都離酒店不遠。酒店坐落於卡文蒂瀑布邊,附近還有很多景點包括Pagsanjan Gorge National Park和National Shrine of San Antonio De Padua。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱、空調和衣櫃/衣櫥。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Pico's、Jatujak和Waffles N Cones不妨可以試試。酒店設備優良,旅客可使用為您提供的按摩室等休閑設施。提供乾洗服務,為您的旅途省心。
MMaps234868133672021.07.14
Beautiful setting, beautiful pool, friendly staff. Overall, our stay was good But many things weren’t good. The room was very small and mostly clean but some things like the back of the bathroom door looked like it had never been cleaned. The toilet didn’t flush, the shower drained very slowly and overfilled, the Wi fi didn’t work and the TV reception was bad. The bed was fine but the bed sheet only came up to our belly button. When you pulled it up more it came out at the bottom. Had to sleep with my feet out the bottom and the sheet to my chest. The room had 2 nice white towels. When we asked for pool towels we were told that they only had room towels and we would have to pay extra for towels to use at the pool. When we checked in and asked about our scheduled trip to the falls we were told that the falls were Still closed and and wouldn’t open for a while. No one mentioned that part when we booked our reservation. Long beautiful drive from Manila to see the falls but only saw the hotel.