Y2公寓酒店-由HII管理的評論

來自住宿之回應: Dear Valued Guest , Thank you for taking the time to share your detailed feedback with us. We appreciate your insights, as they help us identify areas for improvement.We’re glad to hear you enjoyed the unique Tai Chi designs in our building and found our pricing to be competitive. However, we apologize for the inconveniences you experienced regarding the elevator service and noise levels. Your comments about the soundproofing will be taken into consideration as we work to enhance our guests’ comfort.We also appreciate your understanding regarding the ongoing construction in the area, which is beyond our control. We strive to provide a pleasant experience, and we will review our breakfast offerings please be informed that the restaurant is just a concessionaire we will inform them about this matter to ensure a more varied selection in the future.Thank you again for your feedback. We hope to welcome you back soon and provide an even better experience!Warm Regards , Allan Edison Castro Front Office Manager

來自住宿之回應: Dear Valued Customer,Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to hear that you found our two bedrooms and living room to be of sufficient size and that you appreciated the good lighting in the rooms.We are sorry to hear that you found the fixed shower head inconvenient. Your feedback is valuable to us, and we will definitely take it into consideration as we strive to improve the overall guest experience at our hotel.Regarding the distance from the green belt and the need to call Grab, we understand how this may have been an inconvenience for you. We will continue to explore options to enhance transportation accessibility for our guests.We appreciate your suggestion about having a washing machine on the property. Guest feedback like yours helps us identify areas where we can make improvements, and we will certainly consider this for future enhancements.Thank you again for sharing your thoughts with us. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Allan Edison CastroFront Office Manager

來自住宿之回應: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found the room spacious and appreciated the friendliness of our service team. We also acknowledge your comments regarding the facilities and the cleanliness of the room. Please be assured that we are actively working on updates to our facilities and are committed to enhancing our housekeeping standards to ensure a more comfortable and enjoyable experience for our guest.We are glad you enjoyed the lively surroundings and the convenience of local amenities and transportation.Thank you once again for your valuable input. We look forward to the opportunity to welcome you back and provide you with an improved stay.Best regards,AFOM

來自住宿之回應: Dear Valued Guest,Thank you for sharing your feedback. We’re pleased to hear that you found the room spacious and our staff friendly. We also appreciate your comments regarding the facilities and cleanliness. Please be assured that we are addressing these concerns to enhance our guest experience. We are glad you found the surrounding area convenient and hope to have the opportunity to serve you again in the future.Best regards, Jerry BanaoAFOM

來自住宿之回應: 尊敬的賓客，感謝您抽出寶貴時間分享您對最近入住我們飯店的回饋。我們感謝您的意見，因為它們有助於我們確定需要改進的地方。我們已記錄您對電磁爐、微波爐和基本用具的反饋，我們將考慮在客房內提供額外的清潔用品，以提高客人的舒適度。和住宿的整體空間。我們知道該位置可能不適合每個人，但我們很高興您能夠輕鬆瀏覽該地區並發現馬卡蒂的安全令人放心。我們的團隊合作，確保為所有客人提供更熱情友善的氛圍。我們希望有機會在您下次光臨時為您提供更好的服務。

來自住宿之回應: 尊敬的客人， 我們很高興收到如此精彩的評論！很高興聽到您發現房間寬敞且配備齊全的廚具，讓您可以輕鬆地自己準備飯菜。浴室內的獨立淋浴間和浴缸旨在為房客提供最大的舒適度和功能性。我們也很高興您對我們積極主動的服務表示讚賞，因為我們努力確保您入住期間的各個方面都愉快且無憂。此外，我們很高興每天提供兩大瓶礦泉水來滿足您的需求。您的善意之言對我們來說意義重大，我們期待您的再次光臨，為您帶來愉快的住宿體驗！ 親切的問候， AFOM

來自住宿之回應: Dear Valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the spacious room, the kitchen amenities, and found our location convenient.We sincerely apologize for the issue you encountered with the shower switch. This is certainly not the experience we want our guests to have, and we have already alerted our maintenance team to resolve the issue immediately.We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Y2 in the future, where we will ensure everything is in perfect working order for your next stay.Warm regards,Allan Edison CastroFront Office Manager

來自住宿之回應: Dear Guest,Thank you for sharing your feedback about your recent stay with us. We appreciate your insights regarding the cleanliness of the bed and the presence of dust in the surrounding area. Rest assured that we take cleanliness and maintenance very seriously, and we will address these concerns to ensure a higher standard is maintained.We are sorry to hear about the challenges you faced with the narrow parking space, which may have posed difficulties for maneuvering. Your feedback is valuable, and we will explore ways to improve the parking experience for our guests.We understand the importance of providing a peaceful environment for our guests, and we apologize for any disturbances caused by noise from the nearby night market. We will look into soundproofing measures to minimize this impact for guests in similar accommodations.Your comments help us identify areas for enhancement, and we appreciate your constructive criticism. If you decide to stay with us again, please feel free to reach out to me directly so we can ensure your next visit is more comfortable and enjoyable.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide you with an improved experience.Warm regards,Allan Edison

來自住宿之回應: Dear Valued Guest , Thank you so much for your kind words! We're thrilled to hear that you appreciated the thoughtful service, quiet environment, and polite front desk staff. We strive to create a welcoming and serene atmosphere for our guests, and it's wonderful to know that these efforts made a positive impact on your stay. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to welcoming you back!Warm Regards , Jerry Banao AFOM

來自住宿之回應: Dear Valued Guest , Thank you for your feedback! We’re glad to hear you enjoyed your stay overall. We apologize for the inconvenience caused by the slow elevator and appreciate your understanding. Your comments are valuable as we work to improve our services.We hope to see you again soon!Warm Regards, Allan Edison Castro Front Office Manager

來自住宿之回應: Dear Valued Guest,Thank you for highlighting our hotel's excellent value for money. We are delighted to hear that you appreciated our offerings. It was a pleasure to have you with us, and we look forward to welcoming you back soon.Best regards,Jerry BanaoAFOM

來自住宿之回應: Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay with us. We are thrilled to hear that you found the room to be very spacious and that you were pleased with the service provided.Your comments are greatly appreciated, and we are delighted that we could contribute to a positive experience during your visit. We look forward to the opportunity to welcome you back in the future and to continue providing exceptional service.Thank you once again for your kind words and for choosing our hotel.Sincerely,Jerry BanaoAFOM

來自住宿之回應: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the spaciousness of our rooms.Ensuring our guests' comfort and satisfaction is our top priority, and we are pleased to hear that you found the size of the room satisfactory. We constantly strive to provide an exceptional experience for all our guests, and your feedback helps us in our continuous efforts to improve.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Jerry BanaoAFOM

來自住宿之回應: Dear Valued guest, Greetings! We would like to thank you for sparing time and rating our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Kind regards,