來自住宿之回應: Dear Winner man, Thank you for your review! We are glad you found our location convenient and appreciated the value we offer. We hope to welcome you back again soon!
The hotel is on a quiet street within walking distance from Greenbelt. The room was very clean, with all the necessary facilities. I liked the idea of having a small water gallon instead of the usual plastic bottles. The reception staff was very friendly and ready to help when needed.
The downsides: Equipment is visibly worn out, some parts of it being plain obsolete. One of the mornings I noticed the tomato slices in the serving plate are rotten (they smelled quite unpleasant), unfortunately, after putting them in my plate. Upon looking closely, I also noticed the cucumbers were long beyond their expiry date too. I signaled that to a hostess, who casually said "oh, ok", as if it's the most normal thing and not a reason for concern. One of the days a worker literally broke in my room for repairing something in the bathroom; apparently the reception hasn't given themselves the trouble to phone me first and check whether I'm there and is it convenient to come in. Oh, and I couldn't get a warm water shower none of the two days - there was simply no warm water coming out of the faucet, despite the wait.
All in all, despite the nice location and clean room, I don't think I'll be visiting again.
來自住宿之回應: Dear Great User,Thank you for taking the time to share your feedback.We are delighted to hear that you were pleased with the level of service during your stay. Providing warm, attentive hospitality is very important to us and it is always a pleasure to know our efforts are recognized.We appreciate your comments regarding the condition of our facilities. While some areas may reflect the passage of time, we are continuously working to maintain and enhance the comfort and quality of our environment.It is also encouraging to know your colleagues consider us a reliable option among comparable hotels. We truly value your perspective and hope to welcome you again in the future.Sincerely yours,Stephanie F. | OIC Guest Service