I was excited for my third visit to the Maldives and the reviews suggested that this was a good island for peace and quiet. However, as a solo traveller, I felt that I was treated worse than other guests. I arrived into the airport at 9.30 am and made my way to the pick up booth to be told I had to wait for other guests on a different flight which had been delayed. I asked to speak to the resort who promised me that I would be collected by 11.30. The time came and went and no sign of collection. I spoke with them again. The speedboat had just left and would take 45 minutes. So they made me wait for 3 hours in the airport before transferring me, I feel this was because I was a solo traveller as I saw a couple arriving the next day with the boat to themselves. Not a great start. After lunch I was taken to my bungalow which again was possibly the worst on the island. No idyllic beach access. No view of the beautiful sea and skyline. The sea was possibly accessible if you were a mountain goat as you either had to climb over trees and branches, or cross your neighbours' access. I went to reception and asked to be moved. Luckily for me, another couple were arranging their check out for the following day so reception were able to give me a choice of alternative bungalows. The second bungalow had the beach access their marketing promises and was exactly what I was expecting. I believe that they place guests in the rubbish one first to see if you will complain. The room itself was spacious with good facilities. However, the first night I experienced 3 giant cockroaches in my room - one of which was on the bed, the other two in the bathroom. I rang reception for them to send someone to remove them. They never came. I managed to get the one out from the bedroom and shut the bathroom door and wedged a towel under the gap. Safe to say, I didn't sleep well. When it happened again, someone did come and filled the bungalow with toxic chemical spray. The restaurant was fine with limited choice for the buffet, and the evening meal was high standard. Again as a solo traveller I felt overlooked for drinks service. Snorkelling was average. When passing on my comments to the management I was offered a free one night stay to be added on to my next booking with them. I explained that with so many other much nicer resorts to visit, and with the comments above, why would I return here? I believe they do have return guests who are treated much better than first time visitors and I wonder if these guests have actually experienced other resorts in the Maldives. There are many other resorts in this price bracket which are much better than this.
滿意
43 評價