來自住宿之回應: Dear Michelle170215,Thank you for sharing your thoughts concerning your stay at The Edwardian Manchester. We are pleased that you found our location to be convenient. Indeed, we are fortunate to be nestled in the heart of the city, close to key areas such as the Spinningfields business district, the Northern Quarter for entertainment, and Deansgate for shopping and nightlife. We are also a short walk away from Manchester Piccadilly and Manchester Victoria stations, making our hotel an ideal choice for many.The design and layout of our public areas, including our restaurants and bars, have been crafted with great attention to detail to provide an inviting atmosphere for our guests. We are pleased to note that you appreciated our breakfast room. Our breakfast offerings are something we take pride in, providing a range of delicious options to kick-start the day, from fresh fruits and granola to French toast and eggs Benedict.Your comment regarding the rooms being quite ordinary is noted. Although the style of our rooms may not have met your expectations, we strive to ensure they provide a comfortable and relaxing space for all our guests.We hope that on your next visit, you will also have the opportunity to dine at our award-winning Peter Street Kitchen, which offers a delightful fusion of contemporary Japanese and Mexican cuisines.We appreciate your feedback and look forward to welcoming you back to The Edwardian Manchester.Kind Regards,Mirela RomanReception Manager
來自住宿之回應: Dear Xu20090117,It is deeply regrettable that your visit to The Edwardian Manchester did not meet your expectations. Your feedback is extremely valuable and we consider it as an opportunity to improve our services.Our breakfast spread is one of our most anticipated features, as we strive to provide a variety of options to cater to the diverse tastes of our guests. It is a pleasure to know that you enjoyed this aspect of your stay. From fresh fruits and granola to hearty cooked options and delicious pastries, we always aim to set our guests up for the day ahead with a wholesome breakfast.However, it is unfortunate to hear about your experience with our front desk staff. As a hotel that prides itself on delivering a high standard of service to all our guests, we regret any perceived lack of hospitality. We are committed to ensuring everyone feels welcomed and comfortable, regardless of their background or nationality.Regarding your comment about the hotel's appearance, we understand that everyone has their own perceptions and expectations. While our historic building might have an older charm, it is our constant endeavour to maintain an elegant and comfortable setting for our guests.Your remark about the room you booked is duly noted. We have a variety of rooms available, each offering a unique experience and we are sorry to learn that the view did not meet your expectations.On a more delightful note, it was great to have you explore the award-winning Peter Street Kitchen. We hope you had a chance to savour the fine contemporary Japanese and Mexican dishes, complemented by our selection of fine wines, cocktails, and sake.Thank you again for your invaluable feedback. Should you choose to stay with us in the future, we look forward to delivering a more satisfying experience.Kind Regards,Mirela RomanReception Manager
來自住宿之回應: Dear Guest,It is absolutely delightful to learn that you found our room facilities to your liking, particularly the bathroom. At The Edwardian Manchester, we make every effort to create an environment of comfort and luxury for our guests, and your positive comments affirm our efforts in this regard.It's heartening to know that elements of your stay, such as the bathroom facilities, contributed to a satisfactory experience. We take pride in our attention to detail and strive to provide an ambience that is both elegant and functional.Your feedback is valuable to us and is greatly appreciated as we continually endeavour to enhance our guests' experiences. We hope to welcome you back in the near future for an even more enjoyable stay.Kind Regards,Mirela RomanReception Manager