Verified traveler
2023年9月11日
We had to wait 10 minutes (at a very tired 2AM) to check in because they were "closing out the register". I asked why he didn't just ready our card before that. Answer: "Some people just don't show". Me: "But it's non-refundable - feel free to give us a free upgrade for the inconvenience (since you won't use it anyway, it's 2AM)". Him: --- no response ---
So I had to wait because he didn't want to expend the effort "unnecessarily", even though they got payment in full.
Also; the ceiling AC vent is positioned DIRECTLY over the foot of the bed bed, blowing on us all night. I had to rig up a hand towel on the ceiling vent to divert it.
Other than that, it's a really nice place. Very high end considering the rate and location!
翻譯