凱藝套房酒店的評論

Overall the property was messy due to renovations. The room smelled like cigarette smoke and when this was brought up to the front desk, the man was extremely dismissive and arrogant that it was impossible the room could smell because it was just renovated two days ago. There was a plastic bag over the smoke detector, the TV was not connected to cable or services and the bathroom was not the cleanest. There were pink water drops on the outside of the tub, the walls and door. The door was very sticky the first night but then wouldn’t lock when you closed it. It could be opened without a key just by pushing on the door. The cleaning staff were nice and accommodating when we asked for extra towels.

Walked into the room and i could immediately smell mold and mildew. After investigating we found it to be on the air conditioner. To try to help the smell i grabbed my clorox wipes to clean the mold but there was too much. We canceled our reservation immediately.

Booked room for 2 queen beds. Got 1 king. My confirmation clearly said Queens, they would not accommodate what my confirmation said and what i actually booked.

This place is underground renovations and it is hard to do that and continue to operate at the same time. The staff was friendly and engaging. Our room was fine. We stayed just one evening. It was at a good price point and in a convenient location.

Advertised having an indoor pool. Sign at property says INDOOR POOL. Pool doesn't look like it's had a drop of water in it in 5 years. Breakfast was slim pickings and eggs were mostly water.

Hotel pictures on site were deceptive, hotel was run down and no pictures on walls, or lamps. Signs were taped to walls, bathroom had hair and possibly blood on floor and in shower.

The breakfast was cold and the bread and beagles were very hard. Just improve that. The pool area was closed due to remodeling. The hotel was very clean they are pet friendly ❤️ If needed will most definitely stay here again.

the staff was friendly enough. the room was dirty. the shower/tub still had opened shampoo bottles in it. the toilet had urine stains all over it. black hair strands and crumbs all over the tile floor in bathroom. beds were outdated and uncomfortable. spring mattresses suck. breakfast was stale, old and gross. the walls are thin and you can hear EVERYTHING in your room. from upstairs to hallways. basically a place to lay your head at night and shower. i wouldn’t stay again.

Very friendly staff! We were greeted kindly. The facility is undergoing some renovations. Unfortunately there is a train track directly behind the hotel that is pretty loud and you will feel it passing by if your room is adjacent to it.

Second time I’ve stayed there this year. Nice place , clean quiet room. Good breakfast offered. I enjoyed my stay.

It was under construction and they didn't have the pool working 😒 the morning coffee was cold or gone .food was not the best. Our room was clean

I stayed at the Quality Inn & Suites in Manhattan, KS on 9/16/23-9/17/23. The lady at the front counter was extremely friendly and helpful, but I was extremely disappointed in the quality of the room (Room 105) I stayed in. When I first walked into the room, I thought it was pretty good until I started to look around. The first thing I noticed was the recliner was extremely worn out and had seen some better days. The walls had pieces of sheetrock missing along with random fluids on the walls. Then I went to use the shower and there was a large section of the wall in the shower covered with duct tape along with no hot water. Finally, I took my shoes off and was walking around with my socks on and the carpet in the room was soaked from what I believe to be the jacuzzi tub to be leaking. The reason I believe that the jacuzzi tub was leaking was because there was already a completely soaked towel underneath the faucet. Overall, for the quality of the room I stayed in, the price I paid is very off. I have photographs of the shower wall, recliner, damaged walls, soaked towel under the jacuzzi faucet, and water damaged ceilings if you would like to see them.

This location was renovating. Therefore some of the general areas were not as clean or accessible. Not an issue for my stay. However, the lobby a/c was not working which was concerning. There was an oversight with my reservation and the management took care of it promptly. My room was clean and comfortable. Overall, the stay was fine and staff was pleasant.

We were a bit disappointed when we arrived to find there was no AC in the lobby or dining area. The pool and hot tub were both out of service as the areas were being used as storage for renovation materials. The temperature was so high in the dining area Saturday morning that we were unable to sit there to eat breakfast and had to take it back to our room. The staff were apologetic about the conditions and things like the remodel should be updated on their websites.