I was dropped off at this hotel by a taxi driver (a faulty address had been given by my airbnb reservation). This was the first time I was in the country, so, even though I am a man, I was traveling solo and was a bit nervous to be dropped off at a place that was not my own. The hotel guard opened the car door and greeted me. I told him that I could not contact my host because my internet service was not good here. The guard, with a smile, picked up my luggage and told me that we would sort it all out inside. At this point, I thought to myself, I will ask for the hotel wifi to contact my host. Inside I was welcomed by two very gentle front desk staff, Mayumi and Diwata, who welcomed me, and helped me contact the Airbnb host and told me that they would grab a taxi once they had it all sort it out. What an amazing country, and what amazing ambassadors! I have traveled through many countries and I have to say, this did not feel like a transaction, but the staff were really empowered to make anyone they come into contact with happier than they found them. Every hotel has beds, and amenities, but not every hotel is a safe haven. Casa Bocobo definitely will make your stay feel like an experience beyond giving you a place to bunk for the night. I went back to the hotel this morning to drop off doughnuts for the staff. I will book my next stay there for sure.
翻譯