Fairfield Inn & Suites Memphis Marion, AR

Shower stall had significant amounts of mildew. Could have simply been cleaned with bleach. Window drapes had small holes and the curtains were not properly hung. No feather free pillows on property. Front desk was not empathetic about the pillow request. No welcome gifts were provided for Marriott members. Breakfast was tasty, coffee was cold. Staff member appeared unapproachable and couldn’t be bothered with engaging with others in conversation. Front office staff members consistently sitting at the sofas and not attending to the front desk area. Have had a much better experience in the past with this hotel.

I had to literally take my disabled husband to a gas station shower to be able to clean him up because property had no hot water. He has issues that need proper hygiene with hot water. I was offered no refund for failure to provide and essential service. I was offered points but we do not use this program, we paid in full, not points.

The front desk staff were some of the nicest people! Breakfast was standard hotel food, it was always clean and fresh. I didn't care for the coffee - but that's a personal preference. The room fridge did freeze everything in it without the option to regulate it. The bed was super comfy but the pillows were lumpy IMO. Overall great stay! Better than expected.

Excellent stay for the price. Area is good with three other big hotels on the location. Plenty of parking, clean hotel and clean rooms and showers. Spacious rooms and staff really friendly. Free breakfast was a true gift and the amenities were good enough treat. Saved us money and time from having to go out and look for a breakfast place. Hotel had a mixed of solo business travelers and leisure family travelers. I traveled with my wife and a 7 and 6 year old and they have a nice indoor pool. My wife gave me Kudos and said my choice of stay was great. It’s right off I-55 so if you’re traveling and need a place to stay, this is suitable as it’s right next to the highway and you don’t need to drive far off course. Walmart like 2 minute drive, gas and minimart on a nearby corner. Excellent stay for the money!!!

The first room the shower head didnt work ,so we were moved and that room the sofa looked stained so i put a sheet on it ,the room was 51 degrees unon entering, we were exhausted so stayed in it and it warmed up with in a hour or so ! The staff was great ! I really feel like paying that much id have a little better experience!

Shout out to hotel staff member Brent who was upbeat, kind, and helpful. Beds were so comfortable and breakfast was delicious! Would definitely choose this Fairfield again!

Room was very clean, staff was friendly and very helpful. The area around the hotel had a number of restaurants to choose from. Breakfast buffet was ok. I would stay here again.

Was not able to use fridge as it had mold, old grapes, and other items left inside. Stepped on a raisin in the middle of the night which was quite unsettling. Found a couple more in the morning meaning it was not vacuumed before our stay.

1st 423 room had blood stains on drapes, a real bad odor in room. Went down stairs and Crystal took care of the problem and put me in another room. Thanks Crystal for being so helpful. Breakfast selection wasn’t good at all, coffee had grains in it, muffins were good.