艾爾安達羅斯酒廊&水療酒店(El Andalous Lounge & Spa Hotel)

Personnel très gentil et à l'écoute, buffet petit déjeuné très complet et un wifi qui était de très bonne qualité.

Bon accueil et enregistrement rapide. Emplacement idéal pour tout faire à pieds. L isolation phonique des baies vitrées est inexistante. Notre chambre donnait sur la rue et était donc très bruillante. Qualité du petit déjeuner médiocre, je vous conseille de le prendre ailleurs. Sinon l ensemble est correct.

I recently stayed here and had the worst service in my whole entire life! the guys at the front of house in reception were just terrible. I paid upon arrival for my booking and then paid separate in cash for the city taxes. Whilst my stay the staff in reception called my room constantly asking me to confirm my reservation, the staff even opened my room door to ask me the same question at 08:30am the next morning whilst I was sleeping. I was not happy also the night before hand a women randomly at night tried to enter my room claiming it was her room given to her by the reception. Again I was not happy that a random women tried to enter my room. Each time I passed the reception they asked me to pay the city taxes which I already paid in addition to my room booking on arrival in cash 33dhs.The constant errors by the reception team was unforgivable, not professional! When I asked for a manager they made me wait 2 hours in the lobby, however nobody ever came to me to listen to my issues so I just left to hotel. The reception staff are liars and will cover for each other lies beware! Don’t bother staying here there was too many issues with service and staff. I waited 1 hour for an iron one day and also room service never answered my calls, i had to go downstairs to the bar to pay for the water. Honestly do not waste your money to stay here! The way the staff constantly called me and entered my room really made me feel uncomfortable it felt like harassment! Very unprofessional

El Andalous 是一家老化的飯店，需要對客房和公共區域進行一些認真的翻新和升級。步行即可到達傑馬廣場 (Jemaa El Fna)，並設有一個非常大的室外游泳池，並提供酒吧服務。自助早餐很好，很高興看到他們不吝惜提供大量美味的鮮榨橙汁。

可愛的酒店，非常乾淨，有一個漂亮的大游泳池。然而，泳池邊的床位有限，因此您需要早點去以節省床位。接待人員非常樂於助人且友好，會為您列印回程航班的登機證。 早餐有很棒的糕點可供選擇，但其他食物的選擇不是很好。飯店周圍正在修路，每天都會被鑽孔吵醒，所以不太舒服。飯店的wifi也很差

Connection très mauvaise dans les chambres bien qu'excellente mais dans les couloirs. Moins d'un Mega en upload J'ai pourtant changé de chambre et d’étage. Vivement déconseillé si une connection est un outil de travail

客戶服務很糟糕，他們花了兩天時間才送我遙控器電池。房間已經過時了，需要進行一些翻新。毛巾很舊。不提供潤膚乳。您需要在泳池中為每條毛巾存入 100 DH 作為保險箱。有些員工很好，但有些員工需要接受一些如何對待客人的訓練​​。