Chia Li Shan
2025年12月24日
The location of the Riad is bad, the is not signage of the hotel at all, my driver helped to call the riad they said the car can’t reach the property and need to
Walk a little bit. But in fact, it’s actually 6-7mins walk. We have quite some luggages as we travel for 3 weeks and we ask for assistant for the luggage and the Riad said they don’t have anyone can help, you may get someone on the street to help and pay them if you want. So we got caught in the middle of the street, true enough there is a lot people come over and approach us and start grabbing our luggage and telling us the hotel is very far need 10mins/8mins and so on. We decided to do it ourself as they are too scary to us but they never let us go and walk around us all the way to the riad. I felt sad for this beautiful riad, you have such a nice place but why can’t you improve on your service to your client? At least inform us earlier and even we need to pay extra to arrange the luggage is fine, but didn’t. Same thing happened when we check out, they said short is stuff so can’t help us with the luggage, gave wrong location to my driver again and it’s raining! Ended up one is the stuff who help me on the check in, he helped us with the luggage, and I asked him why no signage to your riad? He said usually they don’t have the problem even without the signage. This riad is far from the famous square and Medina and souk. Inside a narrow alley and you have to pass by a messy alley. Other than the aesthetic of the riad, nothing really is worth the stay.
翻譯