格倫莫爾伯特倫酒店(Bertram Inn at Glenmoor)

I checked in around 5:00 PM and left about 20 min later. Came back about 10:30 PM . The room was cold 62 degrees. I kept turning up the heat but after an hour it was only 64. I called front desk and they looked for another room ( the night girl was very pleasant and helpful) At midnight I was moved to a warm room. In the AM , in my room I stepped on a stink bug . I told the gentleman at the front desk and he said “ welcome to Ohio “ Ummm stink bugs should be hibernating this time of year . I wasn’t offered any compensation for the inconve

I made a call to the front desk first night I stayed and discovered white crusty substance on the fitted sheet. Sinks did not drain either. No clean and no help on the two items I told front desk on. The hotel was spacious and has one of the best fitness/spa I’ve ever used. Full weight room full cardio rooms full steam and sauna rooms

The restaurant and bar were closed but not mentioned on the website. The room refrigerator freezer was needing defrosted badly. The shower curtain had quite a bit of mold on it. Not updated, few outlets and no USB ports. The front desk man was very hospitable.

The property was excellent. Only issues I seen was the vines poolside were close to over running the windows and we had drippy faucets for the tub and sink. Meant to say something before we left but forgot.

The bed was nothing but springs and the curtains were coming apart. The staff & property itself were great

Beautiful with rich history. Room was lovely smd food at Scot's Grill was excellent

A very pretty older facility that was clean, very quiet, and with helpful staff. Price was great.

This property is so promising online, but was a disappointment in reality. Arriving at the property, we were so impressed with the grounds and the building, to include the entrance to the Inn. The receptionist, Keith (or Kevin) was very gracious and pleasant. He gave us some of the history of the Inn and offered to show us around the building. It is a very historic property! We got to our room and reality kicked in. The room was average, at best. Furnishings were dated and worn. There was rubbish in the bathroom trash can. The handle of the night stand was broken off and we were unable to completely close the blinds due to their condition. Bathroom walls and sink had dirt and debris on them and the overhead tiles showed significant water stains. Unfortunately for us, there are few services available on a Monday. We had to venture into town to find dinner and there was no breakfast available on Tuesday morning, either. Even the golf course pro shop and pool had no refreshments available.

We liked this place at a country club a lot, lots of character. Front desk staff was very friendly. I think they are short staffed, trash was full in the room when we got there. The view of the golf course from patio dining was fabulous, food was pretty good too. We thought it was an unexpected find on **********, but using this app is new to us, so maybe not?