Holiday Inn 堪薩斯城機場

Todo el personal excelente servicio, el desayuno excelente, solamente las alfombras ocupan lavarlas con máquina ya que se ven sucias tanto de los pasillos y los cuartos. Le falta decorar más los pasillos ya que se ven descuidados. Pero en realidad el trato del personal excelente

We checked in late night last night. We came into the room and it wasn't until we unloaded that we saw hair splattered on the bathroom wall, the floors were not vacuumed and the nightstand had food/sticky residue ask over it. We informed the front desk & they told us since it was paid through ******* I needed to contact you. Thank you!

We were there for four days and they didn't pick up the trash. and never made the beds. The bathroom had four days of towels all on the floor. And we had to go down to front desk to get all the towels each day. Also the web site says that the breakfast was free and they charged us $ 33.00 and there says free. They don't tell you unless you ask the front desk. Then they gave us two free breakfasts for the last two days. No quality. Not happy. Never again !

There was an incessant noise coming from our a/c unit. We complained about it but nothing was done. It was so high pitch our noise canceling headphones couldn’t keep the sound up. They said rooms couldn’t be switched because they were full. Will not stay here again.

Flight cancelled and you or hotel did nothing to help even though I never stepped foot in the hotel.. pretty sad