棉蘭KONI Medan附近酒店

非常不錯的酒店，安全，豪華大氣上檔次！游泳池雖然沒去，但是看了非常不錯，早餐稍微欠缺一點，房間的隔音和床都很舒服，每天打掃都有有人在的時候再進，非常貼心，全程不用印尼語交流！

所有工作人員都提供優質的個人服務。我們最初的房間有問題,因爲它沒有窗戶(描述中沒有提到),淋浴淹沒了整個浴室,使到處都感到潮溼。然而,工作人員給我們找到了另一個升級的房間,這更好。 位置很好,讓我們步行到老城區,還有一些較新的購物中心。 總體來說,性價比不錯。

入住最喜歡的酒店,帶孩子入住,輕鬆入住和退房。友好的工作人員和便利的地理位置。 謝謝升級了更寬敞的房間🙏🏼

The room's cleanliness is just so so. The minibar is not cold enough (we would like to put food but then found that the surface was watery). The bed sheet might not be so clean because my legs got so itchy after sleeping for one night. Many spots are a bit dusty and for its price the stay was not so worth it compared to the standard 3 stars. Breakfast was just okay, at least it's edible (not much option anyway). The receptionist is well... very flat. Not rude but, expressionless. I know its only 3 stars but they could at least smile. Bathroom's cleanliness could also be improved. The key card is often problematic and hard to use to unlock lift or even room door. Do check that items labeled with price tag are chargeable and its kinda unnoticeable at first. Another thing I'd suggest to the management is to ask staff to wear proper mask (not scuba as it's not effective). Well, at least the overall look of this hotel is not bad.

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

I stayed here for business meeting near the apartment location. The service from staffs were good. My room was very spacious and has separated bed room. Family room and kitchen were in the same room. The breakfast was provided at the restaurant at the ground floor. There was only a few options, not like in the hotel. Unfortunately apartment guest have limited access for swimming. The shower water wasn’t hot enough. The location was at the city center and close to some restaurants and only 3 minutes walk to Deli Mall.

Positive points: - Comfortable bed - Clean room (except the bathroom) - Smart tv with streaming apps (but you must have your own subscription) - Room size - parquet floor - Location Negative points - Deposit is a MUST (hotel thinks that any guest has malicious intent to steal room items. Please, they’re not even the top of the line). You cannot use this deposit to pay room service (maybe can if you deposit more, like much more). Upon checking out, the front desk will have sb checking the room before refunding your deposit. Geez. - soundproofing is non existent. You can hear ppl next door, the traffic, nearby train, and worst, the noise from the club on top floor). Tried staying in a room facing the pool. It helped to reduce some noise from traffic and train, but does not eliminate it (and they charge more for this room!!) - breakfast is basic - bathroom drainage cannot completely drain water. Take a shower in the evening and you will still see some puddle in the morning. Gross. - wifi is hit and miss

酒店位置優越，附近有商場，非常方便，前台服務員特別有禮貌，效率非常高，人美心善，積極的滿足客户需求，非常感謝Nurullia .

酒店位於體面的地區,周圍有食物。優點:1.出色的客房清潔和前台團隊2.這家酒店的工作人員絕對是亮點3.他們爲任何請求提供WhatsApp號碼4.新裝修的裝修價格合理缺點:1.淋浴壓力極弱,無論你如何調整甚至工程調查都不能增加壓力。2.設施沒有裝修,即游泳池面積。3.其他客人是噩夢(第一部分),他們在游泳池吸菸,然後扔菸頭,吐到游泳池裏,像對待他們的廢物池一樣對待。其次,客人穿着一身衣服跳進游泳池,真是個笑話。其他客人(第二部分)非常吵鬧,並一直移動傢俱穿過晚上4點和早上8點,更不用說,他們在禁菸室吸菸,氣味通過我的房間,因爲共用通風。1mil rupiah fine太少了!!有些建議,直接通往游泳池的出口,而不是進入2級吸菸室。也許把非印尼夫婦放在同一層,而不是與其他不守規矩的客人混合。有警衛控制游泳池的人,以確保游泳池規則得到執行,因爲知道印尼客人有0個關於以下規則的教育。

我在EID季節期間住宿,預訂了10個房間。經理Saut Purba先生在協助我的預訂方面真的很有幫助。他盡力滿足我的要求,例如連接房間和相同的樓層,因爲我和我的大家庭一起住。最驚喜的是自己升級了10樓的房間。太感謝了!索特先生還協助爲我姐夫安排生日驚喜,一些工作人員正加入我們,用漂亮的生日蛋糕和祝福敲他的房間。早餐很棒,食物很有味道,我和家人都很喜歡。這家酒店在他們的自助早餐上提供了好幾種選擇。這家酒店還有一個不錯的游泳池,不大,但乾淨安全,適合孩子。在我結帳期間,前廳工作人員非常出色。最後但並非最不重要的是,感謝您格蘭提卡酒店如此難忘的住宿。:-)