Moa精選

This hotel is a scam. They charge $100 for a visitor coming for only 30 minutes which is more than double than the price for a one night stay. Plus they want me to pay insurance for that visitor who came for thirty minutes for the whole stay that I was there. It’s useless to argue with them because they will not honor your argument. I was so furious but I know karma will strike their business for scamming people. The phone in the room does not work. The sink overflows. There were cockroaches coming out of the sewer. The reception staff were arrogant and mean. The breakfast is limited and not even stellar. It was a total mess. Haist! Don’t book in this hotel.

Todo muy limpio. Solo hay un ascensor y se demora mucho en bajar y subir, hay personal muy amable como hay otros que son más serios y no tan amables, no me hicieron la limpieza al otro día del cuarto, aunque no me afectó porque estaba muy limpio desde que llegué. Pedí cambio de habitación porque la que me habían dado tenía una vista hacia el interior y cuando reservé decía que era vista hacia la montaña, pero me solucionaron de forma rápida.

Mejor sitio de medellin, que hotel tan bien hecho en arquitectura y confort. Me encanto el diseño, servicio y la verdad volvere. Perfecto pa negocios

The hotel is new and very comfortable. The rooms are cozy and well kept, and the staff is incredibly friendly and always attentive to help. Breakfast is à la carte. I stayed for 3 nights and I would definitely come back—it truly feels like a hidden gem. It’s located near the ‘Los Molinos’ shopping mall, with supermarkets, shops, and food courts nearby, and everything is well connected by Uber. It feels like a boutique hotel without the exorbitant prices.

我寫信是為了表達我對近期入住貴酒店期間發生的一起嚴重事件的深切擔憂和失望。工作人員將我的房間鑰匙交給了一位未經授權的客人，導致其多次在無人監管的情況下進入房間。這嚴重侵犯了隱私、安全和信任。當我向經理反映此事時，她卻漠不關心，只是建議我退房並退款，既沒有承認事件的嚴重性，也沒有提供任何幫助。結果，我無處可住，當晚就被迫另尋酒店，由於工作人員的疏忽，我幾乎無家可歸。我所經歷的這種漠不關心、缺乏專業精神以及對基本安全的漠視令人無法接受。我要求貴酒店就此事的發生做出正式解釋。

Hotel nuevo, bonito y con todo lo necesario. Estuve 5 noches y nadie me preguntaba si necesitaba algo o como estaba pasando mi estadía.

They only offer breakfast, the only elevator is very difficult to use, there are sometimes bad smells from the bathroom, and the rooftop terrace is lacking in comfort and class for a 4-star hotel.