The gentleman at the front desk made our stay more enjoyable just by being the most patient, helpful & understanding person I've ever dealt with.
A slight issue arise upon arrival.... Funds left behind at home :/
The lovely gentleman made an extremely uncomfortable & embarrassing situation smooth sailing. While we fumbled to call family for cash, tried transfering via mobile banking, consider cardless cash while it was a stinking hot day meaning we'd have to go out again, he casually said, how about I make an offer of $xxx for bond and we call it even. Noone loses. The offer meant we had the key to our room on Xmas day, the kind front desk gentleman closed reception on time and we all got to enjoy xmas with our families. I cannot thank him enough. We will return thanks to the most outstanding service received. Thankyou :)
翻譯