設有水療的墨爾本熱門酒店

酒店位置特別好，出門就是奢侈品店鋪和網紅可頌店，離塗鴉街，大教堂，車站景點步行5分鐘，到中國街步行10分鐘，早餐非常豐富，服務也好，因為第一天到酒店已經當地時間凌晨了，服務人員還是幫忙送來了毛毯和拖鞋，非常感謝！我們帶了小朋友，一家人得到了很好的照顧和體驗，下次來墨爾本，還會入住。

酒店位於墨爾本市中心,靠近西班牙區,布爾克街購物中心和其他購物區。工作人員在辦理入住時友好高效。房間大小合適,設施現代,牀很舒服。有水壺和小冰箱。浴室有帶淋浴的浴缸,所以如果你有行動不便,不適合你。進出時沒有扶手,這使得它很危險,特別是因爲它變得滑。有一個游泳池和 gyn,是現代和無障礙的。我們面對的房間在酒店的夾層,所以你沒有從外面得到任何光線,這很奇怪。房間很安靜,空調很好。總的來說,我們會再次入住這裏,雖然缺乏看到外面是不理想的,如果你住了一個多晚,這可能是一個問題。

房間還沒有準備好我們下午2點的檢查時間。我們在接待處坐了20分鐘,經理給我們帶來了我們的房卡。進入房間時,我們被Glen 20的強烈氣味擊中。我們繼續環顧房間,感到非常失望。浴缸的頂部表面有一大塊剝落了,櫥門被水損壞了,淋浴屏在滑動時從框架上掉了,非常髒。廚房的檯面裂了,看上去像是用廉價水泥“修理”的。房間非常破舊,髒亂。房間有2張特大牀或大牀,但小房間的牀被擠到牆上,而且幾乎沒有什麼空間可以四處走動,不適合2個人共用一張牀!我們確實去了接待處,向經理投訴,他很有幫助,爲我們找到了一個替代房間,這是一個改進,但仍然不是很棒。總的來說,酒店很累,需要翻新。有很多建築工作意味着每座塔裏只有一升電梯,而且要花很長時間才能到達,這常常意味着我們不得不等待更長的時間,等它送人回來。有跡象表明,服務電梯可以使用,但進入陰暗區域等待電梯並不愉快。絕對不是您期望的5星級酒店的標準。房間很髒,像洗澡之類的東西應該已經整修了在有人抱怨之前。這不是新的損害,所以它只是確認了那裏的標準很低。我們把這個預訂作爲與家人的特別週末外出,並真的把自己當成了住在5星級酒店的人,但希望我們預訂了更便宜的住宿我們原本認爲情況不會比現在更糟,不物有所值,反而讓我們的時間變得模糊。

Stayed here as a Diamond Ambassador in an iconic suite - Check in experience was great, warm welcome, benefits acknowledged and welcome drink provided. Amazing room, ridiculous amount of space, comfortable bed, great little office/working area. Unfortunately, the general level of service/care factor is lacking especially when staying in a room costing over 1k a night! One of my complimentary water bottles was open/used and about half empty, yuck. Later that day I wanted to use my $25 credit on the minibar 200ml bottle of gin (which is listed as inclusive of 4 mixers). Gin was missing from the mini bar I couldn't find it. Called down to reception to ask if it was by request, they assured me it should be there and would send someone up. Waited 2 hours and no one came which frustrated me as I was waiting so called down again and was assured someone was on the way. Someone did arrive with a huge bag full of everything except the gin. When questioned didn't seem to know what I was talking about, I had to point to it on the minibar menu and was met with a very confused expression, he left. Then about 30 minutes later a different person arrives with the gin bottle, success. However upon checkout there were a bunch of mini bar items charged which I hadn't consumed, and in fact were not even missing. I hate having to have that conversation but after only 3 words they were ”happy to remove them” which makes me think this isn't an uncommon occurrence. I later noticed that the mixers were charged as well where as they should have been included with the gin purchase cost, but I couldn't be bothered wasting my time to try and sort it out. Club lounge service was attentive but did fill up and get quite busy in the evenings however my drink was always topped up and the staff there were friendly and engaging. Temperature control seems non-existent in the room and I'm convinced it makes no difference what you set it to. I had my do not disturb on until mid morning, so as I was leaving for the day dropped by reception and said I may have missed housekeeping and could they have someone make up the room. Arrived back a few hours later and it hadn't been done. All up a real mixed bag here, but can't help feel my simple requests were a bother and inconvenience.

美麗的老式酒店,位於繁華的市中心以北。入住很快,但我們要求在高樓層的房間,我們在街道上得到了一個房間,我們詢問了這一點,他們友好地改變了房間。早餐包括在我們的住宿,很棒,所有類型都有豐富的選擇。我們在日間水療中心進行了按摩,非常棒,無可挑剔。位置很容易步行到城市以及史密斯聖科林伍德,週末真的很嗡嗡作響。我們的房間是中等範圍的類型(記不清了),大小適中,長袍和浴室有大步行。我們一定會回來的,下次去墨爾本。

Lara accommodating well verse for their amenities, Pai ,Mandy and Kiz money worth for their massage service and charmaine serving us for the high tea that we have very polite and good service, over all experiences worth celebrating my birthday gift from my children. Happy to recommend to my family and friends. Double birthday celebrations for me and my sister .

這是一個非常好的住宿地點,我一個人去,認識一個可愛的朋友,我容納6人的房間,剛好,住宿的地方應有盡有,出行方便。幾乎在中心,我非常喜歡。

衛生和環境都不錯，老外服務態度好！衛生間有點偏冷，靠窗排氣不可靠，臭氣難排！盥洗室太大，雖有取暖燈，洗澡時有冷感，另外配個移動龍頭更好！天冷房間靠電熱毯取熱也可以，調檔多可多種選擇！臨近大街的房間早上有大車過境會被吵醒！太寧靜離市中國區城有段路程！

很不錯，舒服

Hôtel Réception團隊非常熱情友好。房間有點小,黴味十足,但總的來說,這是一個不錯的住宿。位置就在火車站和有軌電車景點旁邊,但對我來說,更喜歡稍微靠近主要購物區。