墨西哥城Público Park附近酒店

Love it - the hotel is close to the metro a few stops away from the central square. Rooms are clean, spacious and well appointed. Even so it is next to big road the sound proofing is good and you can sleep well. Room service is great too. No doubt I pick it again, if I come to CDMX.

房子很大，衞生也很好，主要是價格很贊，希望以後優惠活動多多，🛏️也很大，經濟實惠，真的很不錯，在這個地方能主到這麼實惠的房子，很難得。

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

總體挺好的，前後住了有快兩個月，周圍也有很多比這家還便宜的打算搬出去住，這家酒店就是就算住的久也不能打折或者便宜點……這家酒店在每個app的價格都不一樣，得做比較後再訂，當然首選Trip.攜程一般般一般都比Trip要貴。沒有早餐服務。服務人員雖然不能説英語，但是人都很好，給了我們另外的毛毯和枕頭。隔音不太好，半夜有時候能聽見啊啊聲…還是比較乾淨的，半個月前我發現枕頭上裏有一衹蟲子，不過還好被我獅吼功吹掉了。

我和家人一起來到這裏,房間非常漂亮,他們有一個非常大的浴缸,可以看到這座城市的美景,工作人員非常友好和樂於助人。廚房還配備了一位令人驚歎的新廚師。這個位置很棒,因爲它靠近他們城市的許多有趣的地方。

For almost two years I have been staying at this hotel. Centrally it is in a good place. It's within walking distance to a greak bakery across the street, a coffee shop half a block, an Oxxo one block and some good restaurants all within walking distance. The bellmen are great and pretty friendly with one remembering me because I leave a coffee maker for my personal use. Front desk pwople are usually pretty friendly and professional. The outside of the property and parking area are well kept and clean. There is free parking on site for guests. The rooms are very clean an well stocked with free water daily, good towels and clean bedding. I've found housekeeping very friendly. Theres one housekeeper, an older lady whos very sweet about stocking the room and any extras needed. I'll be sure to get her name when Im back in Sept. There are a few misses though. And this isnt meant to slam the hotel just some ideas to make it even better. The mattresses can be harder than most I've slept on traveling. I think this is a México thing as Ive stayed at other properties around the country and theyve all had hard mattresses. It would be nice if there was a loyalty program to encourage repeat stays. There's no coffee pot/maker. Like I said before I bought a coffee maker and leave it for my use when I stay. Providing even a one cup maker would be great. One last thing to make the room great, an iron and iron board. A lot of my shirts need to be ironed. I could buy the stuff and leave it but that might be a bit much. So now I bring a small steamer with me and it works well. Despite the small things listed, as long as staff are friendly and rooms and property are well equipped and clean I will continue to stay here.

I reviewed this hotel back in February when it just opened. I have been back 2 times after that and still very good. They fixed the position of the desk and the roof top bar is opened and it is nice to relax there after a long day at work. But since that was April when I was back, they were still working on details like the signage for the amenities that are just a phone call away. I like their breakfast area and tapas bar. I still recommend it , specially if you want to avoid a large hotel.

Buenas tardes solo Queria ser un comentario tuve una mala experiencia en el hotel estube en piso 2 y la señora marlen al día siguiente yo tuve que salir a reglar unos papeles y al regresar me comento mi esposo que esa señora le avía dicho que si quería un servicio especial y que le cobraba 600 pesos y por tener relaciones por su puesto que fuimos con la señorita de fron y me dijo que ella iba ablar con la camarista les pido de favor q ayga respeto para todos los clientes y que tuve q dejar el hotel por la falta de resto de aver ofresido la camarista del piso 2 marlen servio ami esposo y la señorita de fron no resolvió nada ya que le dije q me cambiará de abitacion y de piso cual medijo no se podía ya que tuve que a bandonar el hotel por no es justo q personas como ellas estén trabajando ahí en hoteles de buena cadena deberían de correlas por su mal servicio y su mala atención are una denuncia por acoso y abuso de confianza ya que pregunte y espere mucho tiempo al gerente y nunca yego y deben buscar mejor personal

不是完美的場景,但我的航班在上午1.20降落到墨西哥城。我到達了原來的酒店,那裏有技術問題,他們的PMS系統壞了,所以他們無法檢查進出人員。他們推薦這家酒店,因爲房間安全,房間不錯。我到達酒店,門衛/門衛非常完美。但是,在試圖入住夜間審計員Juan時,不會允許我入住預訂,我只是在接近前台之前5分鐘在網上預訂,以便我可以辦理入住。他建議下午3點回來。沒有提供提前一天入住我的解決方案。沒有提前入住的報價是額外費用。沒有讓第三方更改預訂的選擇。他對它有點粗魯。我還必須要求我的護照回來,一旦他拒絕入住。服務顯然是有問題的過夜工作人員。胡安沒有道歉,也沒有提出在他拒絕服務後叫出租車。我永遠不會向任何支付房間費用的人推薦這家酒店。然後沒有提供退款或任何賠償。

Nos hemos quedado en varias ocasiones cuando venimos a CDMX. Normalmente bien, detalles pero cosas normales. Llegamos en esta ocasión, nos tocó una habitación remodelada pero hubo ruido toda la noche, como si arrastraran cosas, o estuvieran trabajando, además, en el muro de la habitación se oye un sonido extraño, se marcó a las 4 de la mañana a recepción y nos dijeron que la habitación de a un lado estaba vacía y que era imposible que hubiera ruido, que no podían ayudar. Ni siquiera lo vinieron a revisar o algo. No pudimos dormir en toda la noche. El ruido del muro continúa.