來自住宿之回應: Dear Guest,Thank you for your detailed and thoughtful review! We are delighted you enjoyed our breakfast offerings, spacious rooms, and convenient shuttle service. It is wonderful to hear that our location and transportation options made your stay seamless. We look forward to welcoming you back on your next visit!Best regards,The Geneva Marriott Hotel Team
來自住宿之回應: Dear zhangjiacheng,Thank you for this wonderful review and presidential praise! We are delighted you enjoyed our convenient location, modern facilities, and seamless transportation options. It's great to hear that the early check-in and complimentary city card helped you settle in comfortably. We look forward to welcoming you back to Geneva Marriott Hotel!Best regards,The Geneva Marriott Hotel Team
來自住宿之回應: Dear Guest,Thank you for your kind words! We're delighted you enjoyed the convenience of our shuttle service, both to the airport and the Geneva Jewelry Show. We look forward to welcoming you back to Geneva Marriott Hotel!Best regards,The Geneva Marriott Hotel Team
來自住宿之回應: Dear Guest,Thank you for your wonderful feedback and perfect rating. We are delighted to hear that you enjoyed our convenient location, the transportation options, and our breakfast offerings. It’s always a pleasure to know that our guests appreciated these little touches, including the instant noodles!We look forward to welcoming you back on your next visit to Geneva.Best regards,The Geneva Marriott Hotel Team
來自住宿之回應: Dear Guest,Thank you for your glowing review! We are delighted you enjoyed your room, our convenient transportation options, and the warm service from our associates. We appreciate your recommendation and look forward to welcoming you again soon.Best regards,The Geneva Marriott Hotel Team
來自住宿之回應: Dear Guest,Thank you for your loyalty and kind words! We are pleased to know you enjoyed the clean rooms and first-class service. We are especially glad our team could assist you promptly with your phone, your comfort and peace of mind are always our priority. We look forward to welcoming you back to Geneva Marriott Hotel on your next business trip!Best regards,The Geneva Marriott Hotel Team
來自住宿之回應: Dear Sandy,Thank you for sharing your experience. We’re pleased you appreciated the comfort of your room, our convenient airport shuttle, and the elegant atmosphere of the hotel. While transport can sometimes feel complex, we’re happy to provide all our guests with complimentary Geneva public transport cards to ease their travels throughout the city.We hope to welcome you back soon.Warm regards,The Geneva Marriott Hotel Team
來自住宿之回應: Dear Guest,Thank you for your wonderful review! We’re delighted to hear that our breakfast exceeded your expectations, and that you enjoyed our convenient location, friendly front desk service, and easy access to the tram and nearby COOP. We look forward to welcoming you again in the future!The Geneva Marriott Hotel Team
來自住宿之回應: Dear Xuanxuan,Thank you so much for your detailed and wonderful review of your stay at the Geneva Marriott Hotel. We are delighted to hear that our location, facilities, services, and dining experience met your expectations. It’s truly rewarding to know that our Associates helped make your stay enjoyable and memorable.We look forward to welcoming you back soon for another exceptional experience.Warm regards,The Geneva Marriott Hotel
來自住宿之回應: Dear Guest,Thank you for your great feedback and perfect score! We're delighted you enjoyed your stay, our proximity to the airport, and the convenience of the shuttle. We hope to welcome you again soon at the Geneva Marriott Hotel.Best regards,The Geneva Marriott Hotel Team
訪客
豪華客房(2張單人床)
入住日期 2024年11月
家庭旅遊
2則評價
4.0/10
發佈於 2024年12月3日
The staff in the reception, she told me to buy it at 15 when I asked to have a plug for mobile phone.
When I arrived the hotel to check in, the staff asked me to pay @107.00 by credit card including 7.00 for tax(?) . When I checked out, the staff never refunded it. How I need to pay tips for them.
Their service was not good😞😩
來自住宿之回應: Dear Xiaoerheixifu,Thank you for your wonderful review! We’re delighted to hear that you enjoyed our clean rooms, friendly service, and convenient airport shuttle. It’s great that we could accommodate your early check-in and make your stay even more comfortable. We truly appreciate your recommendation and hope to welcome you back soon!Warm regards,The Geneva Marriott Hotel Team
來自住宿之回應: Dear Shuijingjing,Thank you for your feedback. We’re glad to hear that you found our location convenient, especially for business travelers. We understand the confusion regarding the different terminals, and we encourage guests to double-check their terminal based on their flights.We’re pleased that you enjoyed the comfort of your room, and we hope to welcome you back soon for another stay.Best regards,The Geneva Marriott Hotel Team
來自住宿之回應: Dear Catie,Thank you for sharing your feedback. We’re sorry to hear that your recent stay did not meet your expectations, particularly regarding the dining options and service experience. Your comments are taken seriously, and we will be addressing them with our team to ensure we uphold the highest standards of hospitality. We appreciate your feedback and hope to have the chance to welcome you back and provide a stay that fully reflects the quality you expect.Warm regards,The Geneva Marriott Hotel Team