南海灘貝特西酒店

Great service, fabulous decor & location. VERY overpriced food & beverage offering

非常好的設計飯店

Pour le prix payé, je suis très déçu des prestations : Chambre petite qui commencent à être défraîchies, salle de bain minuscule où il est impossible d’installer sa trousse de toilette, air climatisé brisé deux fois en 3 jours, valet parking qui n’avait toujours pas retrouvé mon véhicule près d’une heure après l’avoir commandé, personnel plutôt bête… Heureusement, la piscine et la plage étaient bien.

Beds and pillows were comfortable. Our room overlooked the street but noise was minimal. Staff was super gracious and everything from rooftop bar/pool to restaurant to bar/music lobby was fun and personable. We had a 12 women family reunion and it was perfect! Could walk to beach, boardwalk, nice restaurants, etc. loved it!

Had a great memorial weekend stay. Great location and rooms were great. Staff exceeded expectations with how courteous they were and did their best to accommodate every request. We were even able to check in at 10am and start using the facilities after our request. Juan was extremely helpful during our stay even walking our luggage around the block to help us catch our ride.

The Betsy is an amazing, world-class hotel. This was my third stay at the hotel. The first time in 2017, then again in 2022, and now T and W before MDW. The location is perfect. Quiet, yet close to everything! The staff is excellent. Everyone I encountered was helpful. I especially liked Mark and George at the front desk. They treated me like a VIP. Evens was a very kind bellhop. I had a dinner at LT steak and seafood that was like one of the best meals of my life. I got the crabcake salad, the chicken al mattone, and the flan. On the next day, I got breakfast outside, and the view is angelic and beautiful. The waiter shooed away a bird for me! I felt like everyone went above and beyond. The gym is really nice, you can get a great workout in there. And the rooftop pool wasn't busy at all. Maybe 6.people at its busiest. The staff was attentive but not intrusive. The hotel is a little bit of a maze, but with another pool off the lobby, the amazing library, and all the cool art, it's actually fun to get lost. There's also another rooftop with amazing beach views. My only regret is I didn't do yoga there, which they offer! :) The hotel bar is awesome, again, great staff, and the live jazz is just so special. I can't recommend this place enough. I can't wait to come back! Thank you again, Alex M.

Highly recommend the Betsy Hotel if you’re looking for a historical art deco hotel located right on South Beach! The staff is so friendly, the rooms are adorable and the lobby bar is always bustling with activity. Josh from the last lobby bar is the best, go see him and I’m sure he will make your day :)

As an example of how great the staff were as we were leaving I managed to drop my prescription sunglasses out of their holder without noticing until I went to go outside. I told reception and retraced my steps. By the time I found them under a seat I had briefly sat on, even the security man had been looking for them. They really went out of their way. Food fantastic and freshly made. Quirky property - lovely atmosphere and great bar.

TLDR: Not worth the price. Really wanted to love this hotel. It does have positives: great staff, beautiful common spaces, good food, but not enough to justify $1,000+ per night. The double room in the Dixon wing was a major letdown. Extremely small, no storage (we couldn’t unpack), and worst of all, a strong mildewy smell with a super humid environment, even the beds even felt damp, so it was hard to sleep. We found stains on the walls consistent with mold (per AI), and when we got home, everything in our luggage (even unworn clothes) smelled and had to be washed. My daughter was constantly coughing whenever we were in the room. I tried airing the room out, but the window wouldn’t stay open...I had to prop it up with an ice bucket. The phone didn’t work, so I couldn’t call for help, and the front desk was always too busy to wait. The AC/vents seemed poorly maintained and clogged with dust and link, which I assume made things worse... At this price point, this just shouldn’t happen.