邁阿密海灘南海灘凱悦尚萃酒店(Hyatt Centric South Beach Miami)

Très bon hôtel, idéalement situer en plein centre de Miami beach

Service Mitarbeiter Name Christobal an der Bar war super freundlich. Guter Service! Service Mitarbeiter am Eingang Hotelportier Name Ming und sein Kollege waren super nett und hilfsbereit! Top Service

My stay from 9/21-9/25 was a horrific experience from start to finish. Upon arrival we were barely greeted by staff who proved to be equally as rude during our entire stay. There were 2 other guests in line when I arrived who I witnessed being treated with the upmost respect in compassion to myself and the family I bought along on this mini vacation. I visit Miami specifically South beach twice a year and have never been so disappointed in service. I watched as both a caucasian woman and a couple of foreign decent were checked in like royalty. Offered champagne, mimosa water and given detailed information with regard to the pool, restaurant and property in general. It was my turn to check in and as you can imagine, I was excited to get my vacation started. Im a woman of a certain age so for me that means enjoying the pool, beach and great dining. However, Franz walked away when it was time to check me in and sent a young woman over who was less than interested in having any conversation with me aside from “you pre paid BUT you will need to pay an additional $645 for $160/night incidental fee” and while i obliged because I had no other choice I have never never been charged a per night incidental fee! I thought this was absurd considering the caliber of hotel this is supposed to be. Hyatt is a huge corporation and the expectation is that the service would be fair for all guests. We get to the room and it reeks of cigarette and mildew! The linen was stained. The curtains we

Très bien situé. Près de stationnement 20$/jr, de la plage et des restaurants/boutiques. Très agréable le soir l’animation sur Collins Ave. Table de travail, wifi gratuit, lit et oreillers confortables. Bon jet d’eau pour la douche.

This was one of the worst stays for the price paid. First off, the tv didn’t work completely, the fridge didn’t either, the valet was nice but they didn’t have someone out there when you pull up. Also, I didn’t know we had to call for the car to be pulled up. Finally, they allow you to use the loews beach setup but it’s evident they cater to them vs the other guests who are not loews.

El hotel tiene ubicación correcta, cerca de las principales atracciones de la Playa, el personal en general fue amable y servicial, la habitación deluxe fue hermosa con muchos ventanales y luz por doquier, te reponen botellas de agua todos los días, cuenta con nevera pequeña pero muy conveniente, el último día no nos limpiaron la habitación

If you want to use the gym, you have to go to the lobby everyday and get a get a card, walk across the street to the Loews and go to their hotel. They advertise a gym but technically it’s not theirs. The pool was nice but very small for hotels in that area, but if you don’t like big party pools that one is ok. Our bathroom door was on a roller that wasn’t working properly and it would roll open unless we messed around with it for awhile or placed a towel to keep it from opening. We made the best of our experience but I would not personally go back there.

Local muito bom, porém o serviço de limpeza nos quartos deixa a desejar. Reservamos um quarto com vista para a cidade e o quarto tinha uma vista para os aparelhos de ar condicionados do hotel.

This isn’t a 4 start hotel as it was stated. Furniture in room run downed. No room service as they stated either, they don’t bell boys. Pool was filthy. First and last time at a Hyatt.