東邁阿密酒店(East Miami)

I'm so disappointed that we choose to stay at the East Hotel for Christmas. The service was definitely subpar! The room was nice... But they were so slow getting me simple things like a bucket of ice. It took over 45 mins. They messed up my room service breakfast and I had to keep calling the front desk to get housekeeping to clean the room. We didn't even get service 2 of the 3 days we asked for it. It's a great location but I would not recommend it to anyone. Also the manager did NOT give any compensation or resolution for this stay. Poor service.

Second time visiting Miami and this was the best hotel I ever stayed at. Service was magnificent, we stayed on the 35th floor the view was great. It was very convient to use the tablet to order anything we may need (towels, ice, pillows). I most definitely recommend this hotel whenever visiting Miami. It's also a plus being attached to the mall.

Sonhei com essa estadia pq adoro a região e shopping. Camas dos quartos pequenas. Mas minha maior decepção foi que esqueci meu óculos ba piscina ( vazia por sinal) estávamos nos e mais 2 casais, percebi o esquecimento no outro dia pela manha. E simplesmente não procuraram nas câmeras, sendo que eu tenho certeza onde havia deixado, funcionários e gerente não fizeram nenhuma questão de procurar nas câmeras. Um hotel de alto padrão tem câmeras en tudo e alem disso nos EUA não tem o perfil de roubo. Óculos q meu marido me presenteou inclusive nessa viagem. Estou revoltada com o hotel e funcionários.

Very nice hotel, modern look, walkable to many restaurants and shopping in a safe area. Was surprised there was no microwave or guest fridge in the room, and $25 fee if anything was put/found in mini-bar fridge.

Me gusta este hotel por su excelente ubicación en Brickell. Es un lindo sector de Miami cerca de tiendas y restaurantes. Tiene el tren y monorail muy cerca para transport****. Relativamente cerca del aeropuerto y de Dolphine Mall. Me encanta este hotel!