Verified traveler
2023年7月16日
Like the hotel, I don’t think it’s a holiday hotel more business trip or stop over. The reception areas and pool areas lovely. Reception staff are really helpful, the bar staff not so helpful there service is poor, there aren’t enough staff, they don’t acknowledge what you are doing, just carry on in their own little world, then 10 mins later decide to serve you…also they don’t seem very knowledgeable on how to serve gin or drinks they keep using the wrong glasses. Gin was put in a normal straight pint beer glass it should be in a bowl. Iv had good twice from the bar, possibly the worst food Iv ever had, burger frozen tasteless, ham/cheese toastie disgusting soggy and tasteless . Food I’d give zero. Room lovely but no balcony . Hotel in a lovely area, nice gardens and clean. Spa - massage poor and proper time wasn’t given, asked for certain things and ignored .
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