Booked the hotel four hours in advance with a check-in scheduled for 3:00 pm. Faced an unexpected issue and decided to cancel around 2:00 pm. Unfortunately, the hotel lacks a refund policy, requiring a 48-hour notice for cancellations. It's worth noting that I booked the hotel on the same day at 11:00 am. This experience was very disappointing, and I wouldn't recommend staying at a hotel that doesn't prioritize customer satisfaction.
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