希爾頓酒店-明尼阿波利斯(Hilton Minneapolis)

Check in was comfortable. I love so much. Will choose here next time.

Great and clean room. Very nice lobby bar and convenient starbucks right downstairs

Went down for business conferences. The staff was friendly. The hotel was clean. It was in a central location of downtown. We had no issues while we were there. Will book here again.

I arrived around 2:50 as my reservation had a check in of 3 PM. The lady at the front desk told me my room was not yet ready and wouldn't be for maybe over an hour but I could pay $20 for an equivalent room that was ready right now. I said um, no. She then said she could do $10. I said no, I am not paying anything extra why can't I just go in the equivalent room? We ended up coming back around 3:45 PM and had to wait in line to check in for over 30 minutes as the app was not working. Sure enough, as I was next in line, 4:15 PM, I got an alert from the app that I could check in. I asked the guy why I was denied check in an hour ago when my reservation clearly says 3 PM, he blamed it on short staff. I understand everyone is short staffed but when you wanted to charge for an equivalent room, not a staffing issue; there were rooms ready you just wanted to unnecessarily charge me for them. The room was average at best - smelled like BO, areas not vacuumed as there were coins. eye makeup stains on my pillowcase. Not impressed and will never be staying at this Hilton or possibly another Hilton again.

It’s very easy to check in and check out. The lobby is beautiful. the room I would say is adequate. It is only two full beds quite small. The bathroom is very dated and needs work. Grout around the toilet and bathtub are peeling and looks dingy, dirty. For the price that you pay, I feel that it should be a little more updated in the rooms and especially the bathroom. Very nice shampoo, conditioner, body wash by Crabtree and Evelyn.

Stayed here for a concert at US Bank Stadium. About 1 mile walk to the stadium. If you’re going to the stadium and walking, take into consideration the weather. If it’s Jan or Feb, it’s going to be a long cold walk. Hotel is nice. Parking is ok. I parked under the hotel. Arrived late afternoon and had hard time finding a spot. There was a convention at the hotel and lots of spots used. I liked the underground parking. Easy access to the hotel and cost $15 for overnight. Elevators were fast but in constant use. I would stay here again. Didn’t eat there, maybe next time. I sent an email to the hotel prior to arriving (4 days) asking where to park, but did not get a response. Hotel website parking info was not very helpful. Easy access to the hotel from I-35.