明尼阿波利斯伊甸草原萬豪SpringHill酒店(SpringHill Suites Minneapolis Eden Prairie)

worst stay in 10 yrs at a hotel numerous problems and issues no pool ,, hardly no breakfast seating and out of food and juice rooms with no work station p tac not working in room construction starting at 730 - 8 am

The staff was awesome especially the woman in charge of the breakfast buffet. She was on top of the food making sure it was stocked as well as cleaning tables as quickly as they turned over! If the staff were enough I would return here next month. Unfortunately the condition of the hotel is in serious help. Our room had a whole the size of a door knob in the bathroom wall. It made it VERY uncomfortable. Sorry, not staying here again until you get some repairs done!

They are doing a refurbishment. Despite communicating that work would only occur between 8:00am - 5:00pm, hammering was happening above my room shortly after 7:00 am.

Air conditioner wasn't working so it was very stuffy in the room. Metal shower shelf in all the rooms I've stayed in over the past several weeks have been loose and about to fall off the wall. Toilet is difficult to flush and you mush hold the handle for quite some time. Scott, the evening desk clerk is amazing. One of the women in the morning (not sur of the name) was a bit rude.

We liked the hotel. It could have been cleaner, there were smears on the walls and bedding. We also had silverfish in the bathroom that we killed on our last two nights, didn’t notice them the first two nights, and only saw them when waking up to use the bathroom in the middle of the night. The bathroom didn’t have a fan, which I would say attributed to this problem. The room didn’t feel like 420sf, perhaps the layout of the room? Obviously we didn’t measure it; but we stay in a lot of hotel suites and this one wasn’t “roomy” as I would have expected. Breakfast was good, with lots of choices and great coffee, and attendants were great at keeping things full. We had a burned out lightbulb at the desk in our room that we asked to get replaced our second day. It wasn’t replaced while we were gone that day. Scott was great and brought us a new one promptly when we asked again. My husband lost his debit card in the lobby on day 2 of our 4 night stay and they left us a message, but we were still there. I was curious why no one brought it to our room as our reservations were for for two more nights. They did say they would mail it when I got the message after arriving home. Hot tub and pool were down for part of our stay; but when it was open the temperatures were perfect in the hot tub and pool. Area around the hotel felt safe and was clean compared to other places we have stayed in the Minneapolis area. Overall, we would stay there again.

Stayed with my adult daughter for a girls trip. 3 night stay. Pros: First night clerk was so friendly and helpful! Size of the room is great. Lots of parking. Close to Cub Foods. And minutes drive from many stores. Breakfast was good although the hours are for very early risers. Staff kept food area clean and stocked. Cons: Bathroom bugs. Online search says maybe a silverfish. Didn’t see them until night 2. - Nobody came to make the beds or replace towels, body wash, coffee, etc. - Dining area very small. Hard to get a seat to eat breakfast. —Lopsided tables spilled our coffees. Stained upholstery and carpeting. - The door was difficult to open from the inside to get out of the suite. It worked, but was tricky. - No one answered the phone at front desk when we called a couple times. And the day clerk was not friendly. Not rude, but seemed like they didn’t want to be there. Didn’t talk to us or ask us how are stay was. - Carpeting and sofa/chair stains. With the currency conversion it was over averaged price, so at that price I am not sure we would stay again. The bathroom bugs really freaked me out. And the front desk staff should be friendly and welcoming. I felt like I was inconveniencing them just by being there. Except first night, he was very friendly, engaging and helpful.

Very Outdated Hotel! The walk in shower was false advertisement because i had an old style step up into tub shower combo. The toilet stopped up. The carpet is old looking. The room had poor lighting. Kids kept running full speedbup and down the halls. So many kids that it felt like an early spring break! The TV was very very tiny, the size of a Computer monitor in the year of 2023! The front desk lady only activated 1 out of 2 of my door cards. She wasn't nice but she wasn't mean either, it was a mild ****** vibe i was getting from her. I would not stay again. For the price, it was too outdated, tv too small, need a 42 inch tv not a 20 inch - 25 inch. Bed was okay but the pillows smelled funky, not sure if it was not well kept feather pillows or lack of cleaning. The Fitness room was missing weights and not well kept.

They have Jaccuzi and Youtube option on their TV

Hotel was very clean and safe. Hot tub had a lot of foam, but I understand spas are hard to maintain. I wish rooms were provided with 2 bars of soap and extra shampoo / conditioner.