Name: Staybridge Suites 米蘇拉
Address: 120 Expressway, 59808 米蘇拉, 蒙大拿州, 美國, 120 Expressway, Overseas, 美國
Rating: 4.6

Staybridge Suites

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좋은 시간 보내다가 갑니다.  출장 시 이용하였는데 가족 혹은 친구들과 이용하기도 좋을 듯 합니다. 시설이나 방 상태 등 머물기 좋았습니다.

接送服務

健身房

24小時櫃台服務

停車場

行李寄存

游泳池

無線網路

早餐

可攜帶寵物

非吸煙房間

親子遊

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韓文

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帶2張大床的一卧室套房

Stay away from this hotel. Wish I had an option to give negative reviews to this hotel and its management.  I arrived at this hotel around 1AM on 07/26/24  for a night on my way to visit Glacier National Park and was left stranded the whole night as they were unable to check me in, citing power outage and inability to access their systems. I could see the hotel had partial power and the lobby had lights and even people were checking out early in the morning but despite all this they denied checking me in. I tried frantically calling hotels around and was unable to find one at the dead of the night and having no place to go I was left stranded in the hotel lobby. I felt unsafe in a completely new city and since I had no vehicle, I had no option but to stay in the hotel lobby through the night. In addition to that, upon confronting them, as to why they didn't deem it important to inform me about this before hand, they were clueless. Instead they asked me to sign on a paper with my details so they could verify my reservation and cancel charges if any, when they have their systems back. This behavior could not have been be more pathetic and unprofessional. To my utter astonishment my card was never charged even when I hadn't checked in. As if this was not enough, they scammed me by reserving me a third party airport pickup without mentioning anywhere that it was a paid service. I had called the hotel 1 day prior to my checkin and had requested for an airport courtesy shuttle that was mentioned in their website and was given a number to contact and reserve a shuttle .I was picked up by a shuttle and when I reached the hotel the shuttle driver charged me $35 saying they were a private company and not part of the hotel. I was never informed about this. I would have preferred Uber since the hotel was just 2 miles away from the airport and it would have hardly cost me $10 for the trip.  Few things about the hotel checkin issue that raised my suspicion that they were oversold and the issue they mentioned about system was just an excuse. - By default when you have a confirmed reservation and you don't checkin you would get a charge on your card, but I was never charged for this booking.  - Hotels around that place were all booked for that night. - They never reached out to me to inform they had an outage so I could have planned accordingly. The reason for power outage was a storm the previous day which means they had plenty of time to reach out to me. - This hotel had a lot of people and power was not completely out. They could have verified my reservation by calling their customer care or their other franchises , few blocks away, that didn't have any power issue. The sad part is, even after raising this issue multiple times to both hotel management and IHG customer care, nobody has reached out yet.

What a fantastic stay! This place was awesome. The staff was friendly, the rooms were clean, and you don’t have to check out until noon!! The beds were sooooo comfy!!! There were things to do with the kids; pool table, basketball court outside , indoor pool. Everytime I came out of my room there were people in the halls cleaning (which is always a good sign)! Now onto the very best part… Their breakfast!!!! It was top notch! I could not believe the spread. A yogurt bar, bagels, waffle maker, eggs, fruit, and more! The woman  who runs the breakfast was fantastic. She was on top of it the entire time,   Super helpful and readily available. The staff at this place were just so beyond  amazing! We travel a lot and I was so impressed with all of the accommodations, cleanliness, yummy breakfast and the coziest beds! I cannot wait to go back. Keep up the great work! Book this place N-O-W!

Without a doubt the best hotel in Missoula. I live in hotels for my job and this  place knocks it out of the park. The breakfast bar has fresh fruit, yogurt, real meat and eggs, the nighttime social from 530 to 7 serves up beer and wine with a pretty spectacular light meal. All free. Laundry is free and the rooms are like mini apartments. The hottub is actually hot and clean and the staff is amazingly friendly. Anna the manager that I had the joy of meeting tonight really knows what she is doing in providing a wonderful guest experience. I have stayed at every other hotel in this town and none compare. 5 stars for this hotel!

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到 Trip.com 探索對Staybridge Suites 米蘇拉的95則評論，以及過往住客評論的4.6評分。了解過往住客評價，包含其服務、設施、房間和地址等！

Staybridge Suites 米蘇拉的評論-最新95則真實住客評語 | Trip.com

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