As a small business owner, I usually cut businesses a lot of slack but I have to speak up about an absolutely horrible stay at the Miyako Breeze Marine Bay Hotel (part of the Shigira Seven Miles Resort). We paid 1,400 USD for myself and my daughter for a three night stay. The room had cockroaches, a horrible poop smell came up from the bath trap and the beach at the resort was closed due to a “typhoon” the day before the typhoon arrived. All other beaches on the island were open so we rented a car and swam at five amazing beaches. The service at the hotel is horrible. I have lived in Japan for over twenty years and speak Japanese so language was not the problem. The worst experience was the last night I was eating with 20 friends and they said I could not get the course menu that night because “there was no more food”. I wanted to pay for the course but was told “no food”. I was last to join the dinner party so accepted to eat buffet. I was told four times by the assistant manger “not to share my buffet with anyone”. It was like I was five years old. Got the message -no sharing my buffet. However, When I sat with everyone else they served me the course appetizer as everyone else. I was confused, so before eating we checked that everyone else had their appetizer plate. Everyone else had their plates so I started eating the appetizer assuming maybe they found food. Half-way through the appetizer the waiter came up and took it away saying, “no you buffet”. I said ok, but let me finish so you don’t waste the food. He said “no throw away”. Absolutely crazy behavior. I served myself buffet all night (not a problem). Note: The course and buffet looked very similar. When coffee was being served out of a coffee carafe, I asked if I may have some since they were serving my party and again I was told “no you buffet”. It was being served out of a carafe, not being made one by one. The kicker was they had enough food for me to pay for the course meal in the end, and I was willing to pay the extra $20 :-). Horrible behavior from the staff. Worst Japan service I have experienced in 20 years!!! Please do not spend you money at the Shigira Seven Miles Resorts (which includes the hotel we stayed at).
不論是商務還是休閑旅客,海木酒店都能讓您的宮古島之行變得更加美好而難忘。在該地區觀光很容易,來間島長間浜、長間浜海岸和Ryugujo Observatory都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括與那霸前濱海灘、來間大橋和Maipari Miyakojima Island Tropical Fruit Park。除此之外,配備有24小時熱水的浴室是您消除一天疲勞的好地方。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括Spa和健身室。酒店提供的乾洗服務,讓您的旅途更加方便。