莫爾河谷Hannah Peschar Sculpture Garden附近酒店

酒店服務設施完善，近機場，很方便容易在附近巴士站搭車前往機場！房間亦很大，浴室也很整潔，是一個非常不錯的選擇！

這家酒店的亮點是工作人員。Faiza,和接待團隊總是超級貼心,細心,很好,準備幫忙。早餐的工作人員我不記得任何名字,但其中一個人是眼鏡,他和整個團隊都很好,微笑着,渴望確保我很舒服,得到了我需要的一切。清潔的艾格尼絲總是很甜,所以很努力,確保房間完美,超級乾淨。關於酒店本身,還可以。羅的地毯給人一種很舊的外觀,但取決於我猜的味道。對我來說最大的問題是沒有健身房。

酒店位於鄉間，屬於莊園酒店，庭園大片草坪，環境空氣一流，很適合在這裏度假放空，晚餐可以吃上牛排，味道可口，總之，值得推薦。

我們已經在酒店住了幾個星期了。在長時間的工作之後,我們只想呆在一個可以與工作斷開、放鬆和與其他人聯繫的地方。儘管如此,我想與大家分享,酒吧服務員(詹姆斯)總是會加倍努力,以確保客戶的期望被超越。不僅僅是爲您提供飲料和接單。優秀的客戶服務,始終與客戶互動,提供建議,友好,包容,使我們的住宿非常愉快。我堅信,一個好的工作應該總是得到很好的認可。感謝您的高度專業精神。問候 魯本

我們第一次在這裏短暫休息是在2012年,這真是太棒了。到達時,我們被一個給我們腕帶的人檢查過,告訴我們我們需要知道的一切,關於早期公園的進出,早餐檢查,時間,以及你需要知道的一切。公園關閉後,我們還可以繞着斑馬和長頸鹿(以及其他動物)圍欄散步。這真是太棒了。這次完全不同。我們必須檢查自己,這也增加了15英鎊的房間鑰匙。(你檢查過之後,你確實回來了)櫃檯後面沒有人告訴我們有些事情發生了變化,所以我們在2012年就像這樣。第二天,我們本來要在公園提前1小時的那一天,早期的入口大門被關閉和鎖着。我們決定嘗試主要入口,並在進入主要入口前方的道路上戰鬥,試圖向工作人員解釋我們的入口關閉了,我們仍然不得不與其中一名工作人員爭論,以便進入。當我們到達願意讓我們進去的人時,他們無論如何都讓公衆進來。所以我們失去了早期的訪問。公園很棒,那裏的工作人員很可愛,遊樂設施也很棒,我們確實度過了一個破裂的日子。公園關閉的一天結束時,我們決定回到旅館換衣服,這樣我們就可以在斑馬和其他動物中間散步了。但是大門又被關閉了,鎖上了。我去問一下主桌上的一位工作人員,爲什麼大門被鎖了,我們試圖使用它,並被告知他們不允許酒店客人擁有這種特權。我對這一切感到非常沮喪,如果我們在2012年被告知,這可能是可以避免的。我知道這對一些人來說可能更容易,但我爲什麼要通過檢查我們所有人,試圖搜索互聯網和我的電子郵件收件箱來尋找信息來爲他們做旅館接待工作。其他一切都很棒,我真的很喜歡這個地方。他們只需要做出更多的努力,讓人們瞭解他們的停留,而不僅僅是用100封郵件把我們集中在一起,並期望我們通過他們可以輕易地告訴我們的一個小信息。

我通常不會住在宜必思酒店,但這家和我住過的宜必思酒店不一樣。從悠閒的非正式接待區到現代客房,這是一個很好的過夜住宿。我感謝歡迎的餅乾。房間很寬敞,但顯然是爲了短期停留在存儲空間上。牀邊有USB接口。浴室有淋浴,沒有浴缸,在分配器中看到沐浴液和洗髮水很好,而不是單獨的塑料瓶。雖然水只是溫暖。Wi-Fi 信號非常好。位置在市中心很好,步行幾分鐘即可到達車站。餐廳菜單有限,但適合大多數口味。我唯一的抱怨是浴室抽風機的脈動噪音,它與房間的空調無關,不能關掉。

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.