匹茲堡蒙羅維爾SpringHill Suites 酒店(SpringHill Suites Pittsburgh Monroeville)

Hotel staff was extremely helpful with asking for floor preference and getting us extra linens. Some water dripping through light in bathroom on the first night but otherwise a clean room. Breakfast could use waffles to appease the kids.

We stayed there 2 nights, first day we arrived, checked in was ok. We got to our room, the carpet was dirty, there were big dirty dark spots near the entrance and the sink, bed was near the heater, and the heat blew to my face all night. Second day morning breakfast was terrible, turkey sausage was dried, oakmeal was super thick, that’s why I just skipped the breakfast the next day. We went out and came back to our room at 5pm, we couldn’t get into our paid room, because they didn’t update it, finally we got in our room, and the room was ‘untouched’ , no one cleaned the room, then we have to call the front desk and therky sent us someone to clean it. Finally we can sit down and thought we can watch some TV, but the tv was showing ‘no signal’ ! This is it, we had enough for the day! Anyway, this hotel is overpriced $170 CAD per night! I trusted the name Marriott, but the whole experience was awful!

When I arrived I was assigned a room and when I opened the door the smell of cat pee was overwhelming. I walked into the bathroom and there was snot on the tissue holder on the wall. The floors were grimy. I went to the desk and asked for a different room. The gentlemen at the desk was very friendly and apologized. He gave me another room. That room was cleaner by the floors were gross. Even found someone's eyelashes on the floor. By that point I was travel weary and decided to deal with it. I would not stay at this particular hotel again.

Night clerk wasn’t very friendly and she made it seem like we more a bother then guests at the hotel

AC in the room didnt work when trying to adjust settings. The floor was dirty and there was what I can only assume was crunched leaves all over the sofa. Conditioner bottle in the shower was also empty. The bathroom ceiling was cracked and discolored from water damage. Overall this felt like a stay in an $50 a night motel as opposed to $120 per night hotel. Also, don't expect a quiet nights sleep as the trucks on the freeway entrance/exit use their engine brakes constantly. Quite disappointing Marriott, I expected better from you.

The bathroom shower and tub was leaking. the toilet was not flushing and we had extremely hard time at the stay.. When we tried to talk to the receptionist, they said to reach out to ******* and there is no contact number to reach out to ******* customer service as well. I got into helpless situation and had to adjust in that room.

Breakfast was sub par. Esp coffee. We ended up at the Starbucks around the corner.

Room was ok but the beds are terrible and could not sleep for an hour the whole night. I am talking about the mattress. Looks like those are being used from last 100 years because i feel the springs below and i am only 150 lbs.