The room was clean - BUT - - - There were no facial tissues in the room. The complimentary breakfast was a poor excuse and not up to what I expected from a Quality Inn. - - Hot? no, I don't think so. The little things were irritating...for instance - the little, sealed, butter cups were kept in a refrigerated cooler, etc THe butter was as hard as a rock and basically unuseable. Folks who care about the guest experience would at least let the butter get to room temperature before breakfast hours begin. I know this might sound petty, but it really is the little stuff that can make or break an experience - otherwise, drop the overall room prices.
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