貝拉家庭旅館酒店(Bella Casa Hotel)

For the price that was paid, I was very much disappointed. The smell of my room. No duvet. I begged for a fridge in the room.

Unsafe to stay. I was offered a spacious room, but all walls were covered with mushrooms and mold. I was allowed to change. Second room had the same issue. No room comes with a safe, doors were easy to open even without card, the echo from the hall is so strong that you hear every little step at night, making it hard to sleep. People stay often awake to chat in the hall and party, annoying for people who need to rest. Breakfast was the absolute basic and only nescafe was served. Dining at night was unavailable. My security advisor contacted me to request me to move out cause the analysis conducted showed the hotel was unsafe. I stayed non the less, but it was a mistake. Felt unsafe at night.

Bed sheets had stains. Walked in my room to water on the floor from the mini fridge. They said they couldn’t give me a different room because someone else just checked out and it would take to long to clean. Check out time was way to early, which is 10:00 AM. by 9:30am someone was already knocking on my door asking when i was leaving. You only get one towel no wash clothes so had to go buy my own, no soaps in the bathroom to wash your body as well. I wasn’t offered no Wi-Fi, very unpleasant stay. Which i could get my money back but that’s a dream within itself.

I really liked the communication skills of the receptionists. I didn't like the fact that I wasn't given a key that I could keep. I didn't like the fact that the shower wasn't working.

We enjoyed our time at Bella Casa immensely. The room was very comfortable and well kept. The staff was very responsive and professional. They routinely went, "the extra mile".

The property was nice. It met our expectations and the family liked it. Will recommend it to others

Overall, no complains. If you are looking for a reasonably-priced stay in the city, this might be your choice. It's definitely nothing fancy and needs some proper makeover. Pasta bolognese for breakfast is a unique thing I never came across before but the fresh fruits were really tasty. All staff were nice and forthcoming! Pool is great and the water very clean.

This is my go to hotel in Monrovia. Comfortable, welcoming and with everything you need for a good stay.

It was not a pleasant