費爾濛濛特貝羅城堡酒店(Fairmont le Château Montebello)

Vacances de rêves

As always, FCM staff are wonderful and attentive. In particular, I would like to mention Front Desk staff Coralie, Jeanne and Nick for their prompt and courteous attention to my questions and requests. Housekeeper Georgette took the time to respond in writing to a note we left her. Concierge Julian went out of his way to arrange a treat for the kids. It's always a 5-star experience.

Really great staff. Very charming historical building but is looking old and tired. I think it relies on its storied past but is no longer the "exclusive" place it once was. Very comfortable but overpriced. The restaurant is pretentious but the food ranges from poor to mediocre and is way overpriced for the quality.

Nothing like getting into the holiday spirit with a visit to Fairmount Montebello! The decorations, the big fireplace, all the Christmas lights -just magical. we ordered room service and everything was good. we enjoyed the grounds and the festive spirit of the holidays. It's a yearly tradition my wife and I do! if you haven't - by all means do.

I called the morning of our stay and asked if early check in was possible and it was confirmed we could arrive anytime that we were put in a room that was availalbe. We arrived and the front desk told us our room was not available and we would have to wait. We waited 30 minutes and went back to the desk and the front desk was dismissive and said we were not told we could check in early and that the room was still not available. Other issue is the pillows in the hotel are terrible flat as can be no head support at all. Positive side that was one of the best breakfasts I have ever had. My wife really enjoyed the spa.

The onsite restaurant is not very good for dinner, and terribly overpriced, cheap wines ($13-$14 a bottle) cost about $25 a glass... there are no other options on site, which is unfortunate.