蒙特卡蒂尼-泰爾梅Centro Commerciale Naturale Citta' di Montecatini Terme附近酒店

One of the best hotels ever. Customer service at front desk was superb and very patient. The breakfast each morning was fresh and extremely tasty. The waitstaff were personable and efficient. The only negative was the comfortableness (or lack thereof) of my bed. The mattress was too hard. Housekeeping staff members were great and timely. The room always smelled fresh when I returned each day. Hotel is right in the center of shopping, eateries, Plaza, etc. I would highly recommend Hotel Ercolini and Savi!!!

The swimming pool smelled salty like too much urine from the many children playing in the water. The room was in an adjoining section across the street on the second floor or first floor above the street, as such being handicapped or elderly the isolation can be an issue in an emergency. The balcony over the street life was enjoyable, with nice ambiance without being loud, if you close the balcony doors there is no sound. What really ruined our stay were the male waiters. One cut in between us without excusing himself while we were in line for dinner, another rudely belittled my Mother who although on the pre paid meal plan wanted better treatment paying for the full menu if we could be seated by a window and order seafood which was not on the preplanned all you can eat heaping dishes for tourists. The hotel restaurant has a two tier service, one prepaid with lots of filler like pasta, and another for paying customers with specialized dishes. Being dissapointed the next day we had three courses with seafood at a nearby restaurant, La Cascina, for just about 100 Euros.

房間乾淨整潔。。。。。。。。。。。。。。。。 環境安靜舒適。。。。。。。。。。。。。。。。 樓下餐廳多。。。。。。。。。。。。。

Super location and nice rooms. Unfortunately a lot of coach parties arrived during and stay so it was super busy. I actually caught covid from one of the party who coughed all over me :(( Also when I asked for a towel for poolside I was rudely spoken to. Breakfast nothing special and breakfast room too busy Would stay again but choose my time

My husband and I spent 2 days at this hotel although we paid for three. We ended up leaving a day early to stay at a nearby hotel with a pool and free breakfast and a view. So the positives of this hotel: - the AC - we were there in July so it was HOT - there is a gym. It’s small and for some reason, the AC was not on the 3 days we used it so it was like a sauna, but there is a gym. - relative close proximity to restaurants and beach. Very walkable. Negatives: - COST. Of everything. We ordered 2 coffees to be delivered to the room. It cost 20 euro. - Breakfast was not included in the cost of the room. - no one explained anything to us when we checked in. No how to get on the wifi, no how to call the front desk, no nothing. The check in was very abrupt. - the room was in the lower level of an adjacent apartment building. And it backed up to the train tracks. Fortunately, the trains are not very loud but still, you can certainly hear them - the pillows and the beds - FLAT. Hard. But in all fairness, I can’t say we had soft mattresses or pillows in any hotel we stayed at this trip. - no view Overall, I wouldn’t stay at this hotel again. It was comfortable and met the basics, but way too pricy for what it was.

One night stay in Tuscany, at the Tuscany Inn Hotel. the staff were very friendly and our check in was easy. Our room was one of the biggest we have ever stayed in. And a massive bathroom, all designed to be wheelchair accessible. Comfortable bed and pillows, the bathroom was well appointed. We were let down by the included dinner though, had the vegetarian burger with tomatoes and peas, not overly impressed.

We booked a junior suite and were upgraded, which was wonderful. On reaching the room, a manager was just leaving and said she was checking it was ready for us. However, we found a dirty towel beside the bath, dust and hair from the previous guests, dirty spoons and a general lack of cleanliness. The room was re-cleaned and we got on with our stay. Evening dinner in the soulless restaurant wasn’t great - over-salted and tough (not al dente!) pasta. The following day we asked for an iron and ironing board, which was denied on ‘security grounds’. When challenged, we were told that housekeeping will iron for us, but the prices were crazy. We also tried to turn the room heating on (it was 7 degrees outside) and were told this was not possible as the municipality would not allow it. Instead they sent us a mobile heater that didn’t work. Breakfasts were ok, although I was put off by the service staff using bare hands to arrange food at the buffet table. The staff were generally friendly but it didn’t make up for the lack of attention to detail, direction or quality. I booked through a third party for just over half the price that the hotel offered - I am glad I shopped around. This is not a five star hotel even though advertise as such and they charge for five star quality. We were massively unimpressed.