蒙特哥灣佐伊特利酒店(Zoetry Montego Bay)

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Staff was amazing! The food was ok the drinks were pretty good. There were a lot of stray cats walking around that I didn’t like. Rooms are nice but the pictures are misleading, I thought I was getting a room with a tub but I didn’t. I also paid for ocean view but it was more of a pool view. The resort credit was split into coupons so I didn’t get to use any of that. Overall had a good stay. Jason, Barbara, Andell, and Javon were awesome.

Hugely disappointing as this was the first major trip for sometime andI decided to splash out. Whilst many of the staff were really helpful others were not. Operationally more needs to be done. Many of the facilities and common areas were tired and need up grading (it was certainly not a state of the art gym as advertised). The food was also hit and miss.

The staff and others were extremely hospitable. Rotating menus were great and food was prepared well. It was beautiful weather. Little more windy than we would have liked, but it was overall fantastic. The room and service to the room were great. I would stay again or recommend to others.

The resort is excellent, staff caters to your every need. Food was great, different themes. Highly recommend, will return to vacation again

Pros Clean Great room attention Food was amazing!!! Quite and peaceful Beautiful Views Staff ( 2 people really stood out to us Patricia and Al Wayne absolutely wonderful) We did get our room upgraded or we would have had a miserable stay Cons No included activities (snorkeling and kayaking cancelled) Other activities available with a cost Staff ( no pool coverage) other than Patricia she was covering the entire property. We had a butler by name only ( other than the first day) No nightlife whatsoever other than pool table Cats on property and at restaurants during dinner Traffic and airport noisy

First of all the resort design is beautiful. But there arre a number of items that werent not spectacular for my stay. Ill attribute it to the short duration but at the expense per night Inwas not as impressed as I woukd have liked to be. The facility was a bit understaffed or the staff had multiple responsibilities that were oulling their attention elsewhere. None of the amenities I came to enjoy were available to me because they were either closed early or never opened during my stay. I was pressured to soend my time enjoying others parts of the hotel collection rather than the resort itself. And there were no guests really enjoying themselves to interact with. Again I'll attribute this tobmy furation but it was the most expensive stay I had ever experienced and ive had better experiences i do plan to return and try something else if possible as the other hotels in their group are equally as beautiful more well staffed and genuinely enjoyable experiences.

This has been the worst experience at an all inclusive resort. The customer service is terrible. They have false advertisement of multiple restaurants but in reality only open one every single day with extremely limited options. The other one that’s supposed to be open for dinner is only opens sometimes for lunch which is the one by the pool. They brought us not cooked French toast and the only night they had a Jamaican buffet the food was cold sitting with no warmers or lighting for you to be able to even see it properly. The room service options are limited as well only pizza a burger or nachos so we ordered nachos, they brought us chips with cheese and cut up red onions even though on the menu it says sour cream salsa guacamole etc. I have never been to an all inclusive resort where I have been hungry my entire stay. The bars never had bar tenders and when they did they were very slow. I was waiting in the lobby for an excursion pickup so I wanted an drink from the lobby bar but there was no one there so I started asking the employees where I could get one they bounced me around until I ended up having to go to the one open restaurant to order a drink because there was no bartenders at any bar on the entire resort. You pay to be wine and dined so I at least expected an employee to offer to bring us some but no. The butlers text you false information from the get go telling you about all the activities like bingo or pool trivia etc not ONCE did we see any activity happening

Very quiet, staff is not as friendly as you would expect at a resort. Food is okay