Can hear neighbors as if they are in your room.
When I called, they said pool was open year-round, but pool was freezing and hot tub was as warm as the pool should’ve been, and hot tub jets didn’t work.
Bathroom had a broken window that led to an alley.
Staff was super nice, but I wouldn’t stay again. I didn’t feel safe, so it made it hard to sleep.
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Cynthia
入住日期 Jan 2024
其他
5.0/5
傑出
發佈於 Jan 9, 2024
We were impressed with how clean our room was. It’s the reason I chose this hotel. We had a non-smoking room with two queen beds on the second floor. They also have a great breakfast that’s included. My daughter is super picky when it comes to food and she found items she liked. The staff was nice and helpful.
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Miles
入住日期 Nov 2023
其他
5.0/5
傑出
發佈於 Nov 24, 2023
It's not "The Ritz"...but it's perfect! A very clean and cozy place to crash after a day exploring Big Sur. The staff I encountered were all friendly and hospitable. The outdoor hot tub was an added bonus. Great options to pick from the breakfast buffet along with a choice of indoor or outdoor seating. Overall, great value at a great price, in a good location, and all the comforts of home. :)
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Acacio
入住日期 Nov 2023
其他
3.0/5
發佈於 Nov 7, 2023
O quarto é super espaçoso, a cama muito boa (grande e confortável). O café da manhã também foi bom. O único ponto ruim foi o sinal de internet - o wifi oscilava muito e caia constantemente.
Outro ponto que não entendi é que não consegui acesso à internet pelo meu laptop, mas esse fato já havia acontecido em outro hotel da rede Best Western, então não sei se é alguma configuração específica para micro computadores. Em outros hoteis que estive durante a minha viagem aos Estados Unidos não tive esse tipo de problema com a internet no laptop.
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Katie
入住日期 Nov 2023
商務旅客
5.0/5
傑出
發佈於 Nov 6, 2023
Vicky, Victoria, and Esmerelda are awesome. The past two Fridays I stayed and had a great experience. Each time the ladies helped get me a bottom level room so I could easily unload my suv packed with organizing supplies for next day’s job. They even put a cone out to hold a parking space next to my room knowing when I was arriving. Just above and beyond service. 100/10! Thank you for having such a caring and professional team! Ps- amazing breakfast too and comfy beds!!
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Frank
入住日期 Nov 2023
家庭旅遊
5.0/5
傑出
發佈於 Nov 22, 2023
The room was clean beds were comfy checkin was super quick and half mile up the street the best pizza I’ve ever had at Pizza my Heart absolutely delicious, this hotel is close to everything and was a great price I would stay again next time in the area
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Sophia
入住日期 Sep 2023
其他
4.0/5
很好
發佈於 Sep 29, 2023
The hotel was nice and clean. This chain has always been pretty consistently clean, comfortable and good. The only downside was that it was a little loud at times, but I don’t think that’s the hotels fault. Our room was very close to the front desk and construction was happening at the same time.
The hotel is super close to any stops that you’d like to make in town. I never had to drive for more than 10 minutes max to get anywhere which was great!
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Chelsea
入住日期 Sep 2023
其他
3.0/5
發佈於 Sep 26, 2023
It was decent but over priced for what you get. The room walls are paper thin you can hear your neighbors which is annoying when you're trying to sleep. I moved the bed back to get something I dropped and found another persons bonnet. The fridge barely worked and the usb lamp the usb was broken.. the hot tub doesn't open till 10am which is kinda annoying when your an early riser. And the breakfast was just ok. Probably wouldn't stay again especially for the price.
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Caitlin
入住日期 Sep 2023
其他
5.0/5
傑出
發佈於 Sep 10, 2023
Everything was great. Checked in for a weekend at the aquarium with our two toddlers and everything went smoothly. The double queen room was separated with a door which was such a nice surprise. After the aquarium we hung out at the pool and had it all to ourselves. The kids really enjoyed waffles every morning and I think they liked the hotel more than the aquarium.
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Rocio
入住日期 Aug 2023
其他
5.0/5
傑出
發佈於 Aug 28, 2023
Great stay! The room was very spacious, it was like a small stuio minus kitchen. I do agree with some people about the walls are thin the people next to us were so rude slamming doors and talking loud in the hall I finally got up and told them to shut up. Damn foreigners. The parking is quite small and narrow but we made it happen. Its common for hotels in that area. Employees were welcoming upon arrival its always appreciated. 👌