蒙特雷Iglesia de San Luis Gonzaga附近酒店

我們星期天早上去了餐廳,是自助早餐,我們停下來服務,現在我們已經結束了,準備退出,我妻子意識到她已經不在袋子了,我們去了招待室,沒有給我們任何幫助,他們告訴我們他們不能給我們看那些房間(因爲沒有房間) 只有法院的命令才能做到,我們不得不提出申訴,但什麼也沒解決

I must point out the service by the Restaurant Manager - Joshua. He handled me every day I ate in the restaurant and he treated me as if I was the most important person in the room. And this was how he treated everyone! He constantly made sure I was comfortable and the food was correct! When I complemented my first meal, he even brought out the Chef so that I could address him personally!

Fue un gran descubrimiento. Normalmente la mayoría se hospeda en el holiday inn fundidora o en el Antari, pero tienes que conocer este nuevo hotel. Es nuevo, moderno, con decoración muy cool y juvenil. El personal muy amables y amenos. Ideal para cuando vas a conciertos o Fundidora. Abajo del hotel está el restauran Anacua que es de marisco y es otra opción para descubrir. Las vistas son hermosas desde la habitación y son muy cómodas, prácticas y muy lindas. Sin duda regresaremos. El Hotel está a un costado de la Arena Monterrey que es la calle Madero, pero hay un puente peatonal. Hay un callejón que a simple vista no se ve muy seguro pero de noche está totalmente alumbrado, además ya hay otro edificio nuevo que prácticamente está cambiando la zona mas moderna. Muchísimas felicidades. Solo una observación: Traten de meter mas fotos del hotel en internet porque al buscarlos vienen maquetas y fotos de otros hoteles de hilton en EU que nos hicieron dudar por un momento de reservar en línea. Este hotel de Monterrey está hermoso y aún creo que falta que lo conozcan más. Le doy un 100 y lo recomiendo muchísimo.

I had the opportunity to visit this hotel in September and everything was just outstanding from emails before arriving to checking out. Let's start with the room everything was comfortable from the linens in the bed to the amenities in the shower thanks to the housekeeping lady she did an amazing job! The front desk team was also very helpful in providing extra keys when our ones stopped working and accommodated my friend to check in before I did because he had reached the hotel earlier than I had and also because they spoke English because he was visiting from LA! The F&B team's special thanks to Gerardo, the entire kitchen team, and the front-of-house team as well. The food was good for the breakfast buffet although it was sort of the same and I stayed for 4 nights I didn't get bored of it. Thanks to the lady who made my eggs every morning at the hot station. Everybody was super nice and accommodating. Thank you as well to the chef who was assisting on behalf of the executive chef for the dinner provided for us. My only recommendation would be that management focus a little bit on the pool area because we did use it but no service was there I think after some days we checked out I saw on their social media page that they had service opened it with the bar available at it. The hotel is pretty new and even though it had a low occupancy it never failed to impress on service. Highly recommend!

雖然酒店地理位置優越,停車位有限,但房間很髒;有一股異味,空調不能正常工作,牀墊嚴重過時:彈簧在輕微的運動中發出聲,浴室沒有被正確打掃,因爲在浴簾裏發現頭髮和灰塵。酒店缺乏維護。如果早點,少點累,我就會搬到其他酒店。

非常好的清設施服務(停車不足)

優秀的位置, 舒適的設施

省錢,訂不同的酒店。這個地方週末聲音很大。門口旁邊有一個商場,院子裏有餐廳,所有的人都在現場演奏樂隊,直到深夜。酒店服務不足。我要求毛巾3次,從未收到任何。我妻子注意到我們房間地板上有灰塵、污垢和指甲剪。自助早餐的食物令人印象深刻。他們不提供新冠測試,但會叫外公司來你房間。前台說每人60美元,而接受測試的護士說每人80美元。我要求提供去機場的班車(他們向我收取380比索=18美元),並認爲他們會把我們送到他們停在酒店外面的班車上。

去年我們主持了我們,再次回到了我們,最後一次發現同樣的細節。酒店區的負責人無法提供一般信息,每層都沒有冰機,我們多次要求接待,電話都沒有響應。 在接待處,工作人員非常,同一位大先生也非常心,他帶我們去房間,爲我們的孩子一,非常慈和服務。

當然,我最喜歡的酒店 每次我去蒙特雷 我都找他們 很舒服 很乾淨 安全 他有一個很棒的位置 他的員工的待遇總是很小心 我推超級