地點位於蒙特雷,交通位於樞紐、附近有Walmart、星巴克、以及很多不錯的餐廳;早餐的選擇性還不錯,客房算乾淨,住了2個星期的商務行程,整體感受還OK。 The location is located in Monterey, the traffic is at the hub, there are Walmart, Starbucks, and many good restaurants nearby; the breakfast options are not bad, and the rooms are clean, I stayed for 2 weeks for a business trip, and the overall experience is OK.
I stayed here for 4 nights in January 2024. The hotel is new, very clean, well maintained, and (mostly) quiet. (I was in a room next to the elevator and for some reason on one night the elevator kept dinging its arrival...even if it wasn't arriving on my floor). I would definitely consider staying at this hotel again. My only challenge--and this is not the hotel's fault--was getting Uber pickups. The app autocorrects for pickup at the building behind the hotel which isn't a big deal but was annoying initially.
What a surprisingly gorgeous hotel! Just about everything about the property was top notch. Only the buffet was a little lacking, mainly because it had a different theme each day, and “Oriental” Monday lacked in flavor. (And my drink at the bar lacked in alcohol.). Otherwise, a wonderful experience. I would definitely return.
This is a nearly perfect business hotel. The rates are good, location is nice, accommodations are modern and the views were a very pleasant surprise. During the holidays they had a nice festive atmosphere in the lobby. The primary reason for the 4 stars is that as a business hotel, breakfast needs to start at 6 am. We, along with many others, were lined up and waiting for the breakfast to open each morning. For many of us, our meetings start at 8 am and Monterrey is our base point so we will have to travel to the sites. 30 minutes can make all the difference from relaxed to rushed. Otherwise, I highly recommend this very good hotel.
If you are going to visit Monterrey, this is a PERFECT place to stay. My first visit was to visit the American Embassy to renew my passport. I arrived at the hotel early, without a lot of questions, they gave me my room key. Some hotels don’t or won’t allow you to check in until 3 PM. As I was speaking to the young lady about my request for the top floor, she noticed my accent and offered to speak English. Later, I found a lot of people working there, spoke English. The room was great, clean, well appointed, a view of the mountains and the shopping mall across the street. It was also very quiet, which helps because I’m a light sleeper. Below, in the same complex were a few restaurants, a specialty hamburger place called Holy Cow, a Buffalo Wild Wings, a salad place and a steak house. In the mall, there’s a PF Chaings with odd hours, a Shake Shack and a few others. The hotel arranged a taxi for my trip to the Embassy the next day. The driver, kind and courteous. If all hotels were this accommodating, why would you stay home? This is one of the BEST hotels I’ve ever stayed in, regardless of price. One last note, I briefly spoke to Hugo, the general manager, it proved my thoughts, the hotel and employees are a direct reflection of the management. Thank You Hugo. Great Job, Well done!
LLolita VLa habitación es muy acogedora, sin ruido y todo muy limpio, justo para un fin de semana relajado. Dentro del precio, el mejor hotel, cerca de negocios, plazas y demás. Recomendado si viajas a Monterrey
Al recibir la habitación ésta no estaba aseada, lo peor, el WC era un completo asco, lleno de materia fecal; además, había muchas basuras en el piso, inclusive una botella PET de agua vacío sobre el piso. Lo reporté para que lo asearan antes de instalarme, mientras salí a cenar. Al regresar estaba igual por lo que molesto lo reporté nuevamente en recepción y me cambiaron de habitación. Adicionalmente, sus empleados no se identifican con la compañía, la persona que me acompañó al cambiar de habitación culpó a las personas del aseo, a lo que contesté que el problema no era de la persona del aseo, que el problema es de City Express. Finalmente, levanté una queja a la que no he tenido respuesta y también me mandan un link para una encuesta de opinión del servicio que, al entrar, me indica que la encuesta ya fue contestada o que no existe. Es muy claro que no quieren saber mi opinión. Claramente se ve que es un problema organizacional ¡Es el peor hotel en el que me he hospedado en mi vida!
訪訪客Foram quase 20 minutos para eu ser atendido na fila na entrada Ao chegar me pediram 100% do valor da estadia de garantia no cartão de crédito sendo que foi reservado por agência de viagem, 1 semana depois ainda estou contestando para receber de volta o valor. Me deram a chave de um quarto que já estava ocupado, com o risco de encontrar outro hóspede lá dentro. Os cartão que abre a porta do quarto desmagnetizam a maior parte das vezes que vai usar, mesmo longe do celular, guardado na carteira. O quarto é pequeno e escuro e depois de percorrer ele todo no escuro encontra o primeiro interruptor. O ralo da pia estava solto no quarto, a manutenção resolveu depois de acionada. O café da manhã tem as opções principais, e quando faltam alguns minutos abrem uma janela atrás dos pratos e recolhem tudo.