This hotel need to close down. It's unhealth, and overpriced. It was almost midnight when my husband and I arrived there; thought the reception was wasn't the best, we liked the front atmosphere and decided to take a break there for the rest of the night. We were shocked by the condition of the corridor/carpet heading to the elevator and wanted to retreat but decided it was too late. We have driven and stayed in many hotels within and out of the country, including some Courtyard hotels, but this one was the extreme! We have never seen such a filthy carpet, even the one at the corridor leading to the bedroom. While in the room we noticed the toilet was not flashing, with an empty tank, so we tried to call the reception, but the phone was dead! My husband had to walk to the reception to ask for service. The technician came and exchanged the intercom with another from a different room; he also fixed the toilet (temporarily); we had to keep waiting and trying to pump the toilet tank. But that was not all, it took more than 30 minutes for the water to clear/drain from the sink, so we brushing teeth and washing hands had to be done with a lot of consideration and waiting. While in the room we noticed the room had been sprayed to make it feel fresh, instead it was irritating and uncomfortable to inhale freely. We had to tolerate and got out of there early in the morning. There was no apology from any of the staff there or even after we left. This is not exaggerated; it was very disturbing to see that it's assumed okay to toss more than $100 and stay awake trying to solve known problems in a hotel. Please just TAKE ACTION! This hotel need to be closed.
38 評價