I stayed at Montpellier's Appart'hotel Odalys Les Occitanes in October 2023. I loved so many things about the place. For example, the location is great, the rooms are spacious and clean, and the folks at the reception are friendly and very helpful. But I can't give the hotel a high rating because of one very important thing: Their front door is heavy and often stuck, making it difficult for most women to open it. Most men have no problem opening it. Take a moment and consider this problem. When you are traveling anywhere in the world, has it ever crossed your mind that the only entrance to the hotel may be impossible to enter because the door's too heavy? It's never crossed my mind. And it shouldn't. Entering your hotel easily is a pretty basic requirement of a hotel. After straining my back in trying to push the heavy door open, then having to stop a stranger on the street (to ask him to help me), I went to the reception to see if they could address the problem. Their hands were tied. Despite their sympathy, they could do nothing. Their only suggestion: Call us if you can't get in and someone will come to open it for you. Now take a moment to consider this: First, imagine you have travelled many hours to Montpellier, you arrive at night, you are jetlagged, and your phone doesn't work because you just landed and haven't had time to get a new SIM card. What are you supposed to do? I noticed to the left of the door, there is an intercom. But guess what? It's broken. Oh, and here's another issue. One night I returned to the hotel with another woman so together we could push the door open, but we noticed there was no one at reception. Probably had to attend to something else. So if that happens when you call, I guess you're out of luck. When I suggested a solution, ”Prop the door open,” I was told we can't do that for security reasons. So...any man from the street can push the door open but women cannot. So where's the security? And who is the security for? I want to stress that this problem is not caused by the wonderful people who work at the reception. They are frustrated as well by the door. It is the management of the hotel who needs to solve this problem. So for now, the Appart'Hotel Odalys is a great place for men but women beware.
從Gare St Roche到酒店的出租車花了20分鐘,花費20歐元。(我們後來步行回車站,只有一公里遠)我們下午1點到達酒店,希望我們能夠提前入住。相反,我們被建議將行李寄存到酒店,因爲直到下午4點才辦理入住。這是很平淡的,因爲這是一個非常炎熱的一天。工作人員幾乎沒有表現出同情心。我們在下午4點後入住,被告知禁止使用什麼,還需要250歐元的押金。這令人驚訝,因爲我們只住了13個小時。房間還可以,有一個很難入住的小淋浴,一個小廚房和2張單人牀擠在一起。工作人員很友好,但不靈活。價格合理,但出租車和公共交通成本的因素。走走廊到房間需要穿過4、5扇門,進去門後燈亮,早一點的燈熄滅,很怪異,讓我想起了The Shining裏的孩子。還不錯的酒店,但不是客戶集中,離一個很普通小鎮的中心有點遠。
RCI/Timeshare 7 days/2 units. Parking EUR10 p/d. Unit : NO AIRCON, hangers, towels, old pans, glasses, kettle, 2 toilet rolls for week. Cleaning stuff, geyser, GARABAGE BIN stored in clothes wardrobe.
57 reviews
3.7/5
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蒙彼利埃市中心, 蒙彼利埃 | 距離L'Atelier de la Peluche0.27KM
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蒙彼利埃市中心, 蒙彼利埃 | 距離L'Atelier de la Peluche0.44KM
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4.3/5
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訪訪客Super Hotel, really Nice Staff. I was 2 days in Montpellier with my Family. Very luxurious and nice parking space! Really good located in the centre of Montpellier. The breakfast was also really good. Only 200 meters to the place de la comedy. Very recommended and if you reserve directly you get a better Price!
RRiri974Très bon hôtel bonne localisation pour la partie sud de Montpellier, accès facile à pied, tram ou voiture.
Belles parties communes, de grandes chambres bien équipées, un petit déjeuner complet avec une belle salle et terrasse.
Après, c’est assez impersonnel, vivez votre séjour sans avoir à faire au personnel.
MmauriusjdoAs much as I am keen in giving a five star rating, I am rather disappointed with the cleanliness of the room, particularly the bathroom. I just arrived from BCN and went out dinner then returned to wash my face - as soon I had dried using their towels, it smelled like poop as it wasn’t cleaned properly & it still has dried feces on it. Not to mention toilet wasn’t cleaned properly as it have remaining feces is inside it. I had complained and had transferred me to a room that had similar condition. A lady came to inspect the room I decided to stayed in as I decided not be transferred but was told toilet cannot be cleaned the way I had requested, which is remove the hardened feces, as it was some sort of calcium deposit. Totally ridiculous. Anyhow, the reception was accommodating & seems genuinely nice,& location was good as it is centrally located - near the main train station in Montpellier.
Location was great, quiet area, 10 minute walk to train station and about 20 minute walk to Place de la comédie (the main square). Our room with double bed/bathroom was small but served our purpose well for a weekend stay (there are large lockers available on the ground floor where you can store things, just ask at Reception). Staff were helpful, friendly and genuinely interested in making our stay enjoyable. Breakfast buffet was exceptional, quality food, many homemade items - something for everyone. We ate in the restaurant several nights. Ambience is awesome and the service was always brilliant. Thank you JOSH for making our stay in Montpellier amazing, I hope we'll be back.
The room was as spacious as advertised. Bed area separate from living area. Small bathroom but the good thing was WC and bathroom were separate. Compact but fairly well-equipped kitchen also completely separate from living area. Room was at the side of the building so only view was over a lane way, at least there was a nice balcony. Covered market over the road had pretty much everything needed for self-catering, including one of Montpellier's best wine stores. Close to CBD but not ideal for walking, fortunately the tram is right outside, frequent and inexpensive. Staff were quite good. But some simple requests weren't able to be met (eg. I asked for an extra pillow but there were none available). OK, but didn't feel quite as well looked after as we might have hoped.
SSimonaGeoBeware! Worst hotel experience ever! We booked to stay overnight and had to checkin late because we had a road accident. Although we informed them in advance and they said we will be able to checkin, we just need to show ID card to the security, that guy actually wanted to make a photo copy of my credit card somewhere else, away from me. When I refused (I asked to at least be able to see what he copies) he just locked the door and we stayed 2hours in front of the hotel in the middle of the night with a baby and a 4yrs old... Later I agreed with the photocopy just because I wanted to have some sleep for the kids, entered the apartment where was just one double bed and a sofa, which was not prepared for sleep and there weren't any sheets or duvet cover. We of course paid for 4 people, not for 2! Everything was quite dirty and poor, absolutely not worth the 150€ price we paid. Also, we booked it because it was stated to have a secure parking, but they said parking is full, so we had to park in the middle of nowhere and we were worried for our car as well, as it was a latest mercedes model and the region of the hotel doesn't really feel like a safe one.