蒙特利爾山普林城堡萬豪酒店的評價

好處是大堂乾淨明亮，直通地鐵站和地下城，可以一直在地下走到eaton center。房間總體也很乾凈整潔。早餐標準配置，但挺好吃的。壞處不明顯，一個是酒店通向Bonaventure地鐵站的地下通道一股尿臭，二是酒店沒有自己的spa。總體推薦，下次回來還會考慮。

酒店位置非常好，步行即可到老城區和主要景點。房間現代乾淨，拱形落地窗的城市景觀非常驚艷。電梯按鈕設計時尚，科技感滿滿，使用體驗很新穎。前台服務熱情周到，整體體驗舒適便利，入住好選擇。

帶孩子們城中度假，風景不錯，club食物也適合家庭，唯一不足是沒有室內泳池了。

房間很不錯，早餐也挺好的。位置距離老城不遠。步行可以到達很多地方。距離火車站也非常近。

位置無敵，實在是太方便了，房間view超級棒，東西齊全，拖鞋洗漱用具甚至餐具都有，服務非常到位！

Great hotel, clean and well furnished. Staff is very friendly and accommodating. There is a Nespresso machine in the room and a kettle for tea drinkers. Breakfast buffet was amazing, and they offer a la carte option as well. Gym and sauna are available to guests. The hotel is located minutes away from Rue Ste-Catherine, the old town and Gare Centrale. Overall, great experience.

離火車站非常近對非自駕的人很友好，每天打掃的非常乾淨，早餐美味，每天房間二瓶水。去景點最好還是買個公交三日券。房間不知道為什麼24小時有電梯的回聲，蠻煩人的。

房間寬敞，提前入住也很棒。只住了一晚真是太可惜了。飯店位置便利，位於市中心，去主要區域都很方便。

體驗非常差！去到酒店説找不到訂單，然後讓我又付一次錢重新建一個訂單，叫我去找攜程客服取消訂單。結果攜程客服最後説酒店經理最後還是要走原訂單，會給我退錢。我聽到給我退錢我以為就沒事了，結果回來查信用卡賬單發現錢還是照扣。找攜程攜程又要我自己找酒店，給酒店郵箱發郵件兩個星期都沒有消息。打電話去問對方説這個郵箱根本沒有在用。電話裏面説給我退錢，過了一個星期還是沒退。又打電話過去又説我的訂單不是十二月的是十一月的。問他要了個郵箱給他發了攜程的確認函和在酒店另外付款的明細，還是在那裡裝死。 The experience was terrible! When I arrived at the hotel, they said they couldn’t find my reservation and asked me to pay again to create a new one. They told me to contact Ctrip customer service to cancel the original booking. In the end, Ctrip’s customer service said the hotel manager would still process the original reservation and refund me. When I heard they’d refund me, I thought the issue was resolved. However, when I checked my credit card bill, the charges were still there. I contacted Ctrip again, and they told me to reach out to the hotel directly. I emailed the hotel’s provided address, but after two weeks, there was no response. When I called the hotel, they said the email wasn’t in use anymore. Over the phone, they promised to refund me, but a week later, I still hadn’t received it. I called again, and this time they said my reservation was for November, not December. I asked for an email address, sent them Ctrip’s confirmation and proof of the additional payment at the hotel, but they continued to ignore the situation.

位置優越出行比較方便，離火車站出站口不到一百米，房間寬敞舒適，周邊離教堂及一些景點出行都方便，酒店配套設施還可以

位置優越，去哪裡都方便，早餐超預期

房間安靜，設施新，服務好，位置也很好。還會來住。

They never cleaned my room during the stay of 5 days because of the strike. Employees are banging and making loud noises all day I couldn't rest. The room was so cold and the thermostat is preset and I was freezing all the nights I stayed.

房間景色很棒，正對公園，可以從窗户看到教堂的圓頂，很漂亮，唯一美中不足就是地下停車場高度很矮，超過6ft的車完全進不去，除非停在酒店前面VIP，費用是60Cad 一晚，不過當VIP reserve 也確實很爽🫶