舒適水濱蒙特利爾酒店(Cozy Water Front Montreal)

I tried to book here for April 2022 through AIRMILES site. As soon as I clicked "reserve." my air miles were deducted. Next, I received an email from the owner saying the property was not available for my dates, although the reservation was accepted. So, I lost my points and my reservation. When I contacted AIRMILES, they contacted the owner of the property who said the reservation was "non-refundable" and they would stay firm to that policy! I didn't cancel the reservation, so why do I get punished!

The property was ok but the description ‘luxury condo’ is an over statement. I was not comfortable because the unit was crowded with personal belongings that you don’t want to touch. 3rd story walk up with no elevator so not for those who don’t like stairs. There were also unexpected additional costs - the host claimed that the information and confirmation from ******* was actually not accurate… ?? … so I could either pay the extra $200 or cancel … just hours before my arrival ! ! 😟 Overall I would definitely not recommend - it was not what I was expecting.