Our very overpriced Luxury Spa Suite was dismal. The carpet was ripped, the bathroom floor was basically filthy, the grout is so dirty you didn't want to step on it, the base boards are all pulling away from the wall, the ceiling is coming down. The spa tub in the room should just be removed. The room was dark and the carpets, the tv credenza were just beaten up. The heating was old motel style, the coffee pot wouldn't work and the wifi was inaccessible. The upside is that maintenance was quick to come and adjust the heat, the housekeeping staff certainly can not be blamed for a hotel that needs major $ put in to bring up to the room rates that they charge. A good motel would have been better.
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