穆斯湖套房旅館

It was very clean and staff was amazing at helping us out.

First thing I noticed when I entered the hotel was the sign that stated that the pool / sauna area was closed. I was disappointed. I later found out that it has been closed for a long time. The second thing I was disappointed by that there was no elevator. Not a big deal just that I was unable to carry my suitcase up to the second floor. The staff person at the desk offered to carry it for me. Which was nice. I opened the door to my room and noticed 2 things, the room had a smell like spilled milk or something and it was super humid. The air conditioner was running and temp was chilly but still humid. I investigated the AC and pulled out the screens and both were thick with dust. I rinsed them off in the bathtub. In addition to the dust in the screens I could hear water in the air conditioner whenever it kicked in. That told me that the unit was not draining properly. It had been very hot for Minnesota at the time. I did not ask to change rooms being I had settled in already and didn't want to go through the hassle. I informed the desk person of these things upon departure. One thing I was confused about whs that I paid Trip.com $415 for the room when I booked it and the hotel gave me a reciept for $284.77 when I checked in. ?????? The positives: the bed was comfortable and the free breakfast had a nice variety.

The pool and spa were closed when we got there. okay one of the reasons we booked it. It had a smell that was unbearable we left our window open all night and still experienced it. Turned on our super cool hot tub in our room and the hairballs started jetting out. Asked for compensation And was shut down Wish we could get our money back but not happening so all i can say is ick do not stay here

My husband and I have stayed here twice over the last couple years. The staff is very nice and accommodating. However, both times the toilet was dirty and the seat was gouged up. Nice lodge decor and comfortable beds. But some updating of toilet seats is necessary.

room was disquisting, dirty i would have left but i was too tired, i own a resort, and if my cleaners left a room like that i would fire them DO BETTER!!

Adequate. No frills, no soap, no shampoo. Clean. Adequate proteins for breakfast but nothing special.