This is the second time visit here,There is a shuttle bus from train to hotel, the hotel facilities and services are perfect, the hot spring is great, the temperature is just right,Swimming pool is quite big,I must go again next time.Thankyou Mayumi Kiyu she try her best to helping me,is a nice lady=]and also Rai Rojina she is the one who can speak good english in the hotel,she helping me so much!!第二次來這裏了,從火車到酒店有專車接送,酒店設施和服務都很完善,溫泉很棒,溫度剛剛好,游泳池挺大的,下次一定要再去 .謝謝Mayumi Kiyu,她盡力幫助我,是一位好員工=]還有Rai Rojina,她是酒店裏能說一口流利英語的人,她幫了我很多!!還有一位會說普通話的男孩,他非常有禮貌,努力的幫我翻譯,thanks!
我和我的妻子來到奧米哈奇曼地區進行一些R&R和觀光。我們在Biwako Plaza Hotel預訂了一晚。酒店已經看到了更好的日子,這不是批評,但我們覺得我們得到了物有所值。接待員非常友好和樂於助人。我們的房間非常寬敞,乾淨,視野極佳,可以俯湖和河橋。酒店是吸菸/無煙酒店,再次不是批評,但可以要求無煙房間。我們得到了附近Spa設施的優惠券,早餐也很物有所值,豐富。酒店地理位置優越,附近有很多餐廳,還有一家大型商場,大概5-minutes步行。
Came here with family during the Sakura season. It's easy to get to the onset hotel. After arriving at the Ogoto Onsen JR station, towards the south exit you will find a cell phone attached to a board with explanation how to use the phone to call one of the onsen hotels. After the call, their shuttle bus will then come and pick you up between 2pm to 6pm I think. The hotel staff in general are very welcoming. Our family scored a deal with their penthouse suite with private indoor and outdoor onsen. Four of us stayed in the suite and the price is only slightly more than four of us staying in 2 regular rooms. It also came with a beautiful fruit platter for you to enjoy. The suite is very spacious with 2 separate toilets. The bath area has 2 sinks, a shower stall as well as a japanese style bathing area connected to the 2 onsen baths (indoor one is a hinoki wood tub and the outdoor one is a stone one. The outdoor onsen does have a slight privacy issue as there are some residential buildings in a distance. While my mom was a bit too modest to use the outdoor one (which I am not and fully enjoyed it), she did take full advantage of the indoor private onsen. Of course the hotel also has a public onsen for the guests. In fact they have two. One in each towers. I used the one on the top floor in the morning and it was a bless seeing the sunrise while soaking in the hot onsen water. Our package also included both dinner and breakfast that were served at their private dining room. Both meals were done in kaiseki style. We were particularly impressed by their dinner. Not only was it cooked with high quality ingredients and with beautiful presentation, they did not skimp on the quantity as well. Often after eating dinner at other onsen hotel, I would not feel full and actually felt a bit hungry later at night, at Yumotokan the courses kept coming and I was completely stuffed at the end. In fact I did not finish the rice even though it was so yummy (cooked from scratch in front of us with a flamed mini-stove). All in all, a very satisfactory experience. I can recommend anyone who comes to Kyoto/Osaka and wants an excursion and experiences the traditional Japanese onsen.