萊利/都林機場歡朋酒店

Really good hotel with a good location

This location needs a definite upgrade! The rooms are dated and the cloth furniture needs cleaning!! The staff was nice and professional, My stay was due to a flight cancellation. I normally like the Hampton Inn facilities, but not this one. Disappointed.

Very unfriendly front desk man. Asked for a car to take to airport at 530 am. Came down stairs at 525 and asked about it and he said we needed to wait til 530. Well 15 minutes later no car to airport. We barely made our flight and it was stressful. Also we had a huge roach in our room.

There was mold in my shower. This hotel needs a serious update. It’s not in a safe neighborhood. The staff was courteous and extremely nice!

There were cockroaches in the lobby and in guest rooms

Near-airport location is the feature. Property is tired, “old style” a/c so room had that moist smell. Some mold in the bathroom corners. I think we were too early (6:00) for a real breakfast, although front desk had told us was served then, so settled for coffee and yogurt, fruit loops for the kids. I will say that the front desk lady I reached from our plane (we arrived at 2 am so I didn’t meet her) was very pleasant. Not a “bad” experience just not the “8.8” out of 10 that was posted, imho

I had made a hotel reservation through ******* and received confirmation. I also spoke to the hotel directly to confirm how to get the shuttle from the airport. When I landed and called the hotel for the shuttle I was told it was not available at this time!? Then when I arrived at the hotel they DID NOT have my reservation--and I was given an inferior room from what I had booked!! I also had to pay for an Uber ride from airport to hotel...the entire experience was awful!!

Front desk staff are excellent! Breakfast area top notch with choice selection, presentation, variety, and cleanliness. Age of property is showing in the rooms esp bathrooms. Elevator particularly slow.

Clean room and the bed was comfortable. David gave great customer service at the front desk