比爾萊斯利莊園酒店(The Billesley Manor Hotel)

Billisey Manor was beyond expectation even after reading other reviews. Food was excellent as was the service. Facilities have something for everyone. Very clean everywhere and many rooms are freshly decorated So pleased with our choice

In our room we found a dirty sock covered in literally coats of filthy grey dust , my bed side table top had a sticky fruit drink ( the presumably) circle in it. Waiting to be served a drink or meal took literally forever and I had a large black hair on a buffet breakfast fried egg in case I was still hungry .. the breakfast plates were all gone so we asked for some and the lady brought them holding with a towel .. she needed to because they were literally dangerously hot .. I actually burnt my fingers and dropped the plate .. she then said oh yeas , they’re red hot , you need to hold them with a cloth …pretty awful all around to ge honest .. we’re VERY unhappy and will never stay again … we will advice others in our circle not to as well to save them from our experience…

A beautiful Manor house which could be so much better! The cold weather seemed to catch out the staff. most rooms were very cold, meals in the evening were served cold and aside from one or two areas next to log fires the social areas of the house were all freezing. After complaining, the staff did provide discounts/refunds but it is such a shame for what is a fantastic manor house, we will not be in a hurry to return.

We stayed in one of the Manor rooms which was superb, king size bed and modern bathroom all the facilities you need, kettle, coffee, iron etc - great views over the gardens and fountain, the gargens were lovely with shaped trees/hedges. The staff were attentive during our stay and nothing was too much trouble, highly recommended and the real test is would I go back again? Yes definitely - well done LeighAnn on reception and to the bar and restaurant staff.

Our favourite place was the bar lounge. We visited in autumn and loved sitting by the fire and having some drinks. We stayed in one of the suites, which had the gentle smell of fire, which was cosy without stinking out you hair and clothes. The staff were really helpful and friendly. Would love to stay again.

Arrived on a dark night and had difficulty establishing location of reception - many buildings. Struggled in with luggage and directed to another outbuilding for our room. No offer of help with luggage and not even accompanying us to room.To add insult to injury told our room as in the right hand outbuilding and struggled up some stairs with luggage onlt to find no room. We discovered our room was in the left hand building. Rooms fine. Dinner good. Breakfast was bedlam and all self-service - more like a Travelodge. At least coffee wazs served.