查爾斯頓-芒特普萊森特Staybridge Suites

Excellent location, very nice staff and very clean facilities.  Bed excellent! 

Room & property nice, front desk staff was very good, location was convenient, although closed, boarded & fenced hotel on adjacent property is unsightly and dark. Here are a number of minor issues that added up to some disappointment and: card in room says expect Light Touch daily service M-F (trash, amenities like coffee, towels). They only did it 1st day and we had 4 weeknights. People were putting trash & towels in hallway, where it stayed. Breakfast until 10 am - got there 930 first 2 days and no pastries and poorly stocked buffet both days, coffee not hot & stale pastries day 4. Snack area - bought 2 Haggen-Dasz single servings that were freezer burned and tasteless. Access road to hotel dark. Probably would not stay here again, given other options nearby. Had also stayed in another IHG property earlier in week and that was so-so. Souring on brand.

Overall it was great, One day our room was not cleaned and we expected it would be as we were gone all afternoon ! The other mild irritation was the pooled was not unlocked by mid afternoon, even though the hours were 8a-7pm! I requested it be opened and it took 25 minutes while waiting outside before she came and opened it!

I made up a virtual card up and paid for my room online, but when I got there I had to run the physical card I’m stuck with paying for a room twice. Management is supposed to be working on it but it’s been a week with no response

It was a good stay. We've stayed here for years. Looking a bit worn. They need to do some upgrades very soon

Rooms and condition were nice. Staff was okay but not very accommodating and watched TV/videos on phone.

The door to the balcony was broken so we were unable to use it. Other than that, the stay was fine.

Quarto excelente