查爾斯頓芒特普林森Homewood Suites by Hilton

Very very nice lady serving breakfast!!! Woodwards was good place to eat in walking distance.

There were no ice machines in the building. No telephones in the room so you could not call the front desk or any information with the phone Number. When we arrived at 3:00 for our check in our rooms were not ready & we were told they would be ready when we returned from getting something to eat. When we returned only 1 room was ready so that gave us the other room on another floor which we had asked for them to be close together. The cable TV did not work the first night & the lamps did not work either. They did get those items fixed the next day.

Not a great stay Our room was not ready when we arrived and we arrived 2 hours after check in time. When we got into the room it was not clean. It looked like all that was done was emptied trash and changed linens. There were stains on the bathroom floor that were not scrubbed around toilet and the paper was not refilled. We found a safety pin left behind that our toddler could have found if we had not found it first. There were no towels in the room when we arrived. Asked at the desk about it and was informed that none were available and they would bring some up. When we got towels they gave us 3 for a family of 5. This was a reoccurring issue during our stay. We wanted to use the guest laundry but was informed that it was out of order. Also saw an uncovered power outlet that thankfully was behind the curtain in the living space. When we talked to management at the hotel the reason they gave us was staffing issues. I understand this but it would have been nice to know this when we arrived that inadequate staff could impact services. We sent an email to the GM of the hotel but never received a response.

Resting Easy in Mt. Pleasant Pros: The bed was extremely comfortable. Breakfast was free and very tasty (Ms. Thelma was especially gracious and welcoming). The staff from the front desk to housekeeping were all polite and understanding. Location: The hotel is tucked within a moderately busy business area. Target literally connects with the end of the hotel parking lot. You can leave your car parked and enjoy an leisurely walk to convenience stores and small businesses. Cons: Even with the renovations, there weren't any.

There were construction going on during my stay in the lobby area which limitted our access. Also, to be able to use hot water in the room, we needed to let the water run for about 5 minutes each time. I find this not practicle and just forces the person to use cold water all the time. Also, this not efficient in terms of waisting the water and energy.

It was in a very good area, convenient to where we needed to be, and shopping in walking distance. The hotel was undergoing renovation so there were a lot of old sofas and chairs stacked outside (not too attractive). Also, the restroom door jammed locked with my husband inside (lol) but the staff came down to the room immediately got it open. They offered to discount but it didn't seem fair to accept for a very minor inconvenience that they had no control over. Free continential breakfast every morning, which was very nice, free parking & Internet.. though I don't like to use hotel Internet very much for security reasons. Attendant sent text messages daily to check on our stay, also very nice.

Well, i didnt get the room i reserved but we made it work. There was a noise ALL night. Like a machine running. I was also told that the rooms were just renovated. One of the drawers in the kitchen was broken.